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£20000 BH running so slow

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  • Poker_FailPoker_Fail Member Posts: 1,755
    edited December 2011
    I only lasted 40 minutes into the tourney, but that was 40 minutes of lagging and missing hands, I want my moneyback
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  • pod1pod1 Member Posts: 4,377
    edited December 2011
    i didnt enter coz i thought this might happen so i played cash where i lost a buyin at nl40 so i think  i should get that back!
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  • gb2408gb2408 Member Posts: 31
    edited December 2011

    EDIT: My issue has been resolved satisfactorily.

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  • bigflop1bigflop1 Member Posts: 1,034
    edited December 2011
    a disgrace.. i think everyone should be entitled to a refund.. i know i as out by the time they cancelled it but feel i should still have a refund because i was not able to play most of it and got blinded out!! £33 quid please sky
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  • gb2408gb2408 Member Posts: 31
    edited December 2011

    EDIT: My issue has been resolved satisfactorily.

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  • eddersedders Member Posts: 8
    edited December 2011
    In Response to Re: £20000 BH running so slow:
    are sky going to let us now what is going on here??
    Posted by grantos888
    i think sky should refund all entry fees........
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  • PUCPOUNDPUCPOUND Member Posts: 397
    edited December 2011
    Utterly discusting if they have chosen to not refund. I now think sky shoule beput in the same category as Full Tilt for customer care.

    I too paid the £33 hoping to have a nice post Xmas game, dont normally play this level and as above I will be very reluctant to stake such sums on Sky again.

    Needs to be renamed SCROOGE POKER.

    Be interesting to see the names of those that did cash, bet the usual suspects are there. Sky looking after their big players and ignoring the rest

    Andy
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  • gb2408gb2408 Member Posts: 31
    edited December 2011

    EDIT: My issue has been resolved satisfactorily.

    · Share on Twitter
  • ekojastiekojasti Member Posts: 5
    edited December 2011
    I am totaly discusted with sky poker its about time the bosses of sky grew a pair and refunded every one i gave my partner the money to play this joke and it is a joke she came down in tears after being blinded out come on sky do the right thing refund

                        not kind regards
                     
                                                  GARDEN
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  • PUCPOUNDPUCPOUND Member Posts: 397
    edited December 2011
    WELLDONE AT LAST,

    REFUNDS HAVE BEEN GIVEN OF £33 LESS ANY BOUNTY ALREADY PAID OUT.

    LET US HOPE THIS DOES NOT RE-OCCUR
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  • DaveOwlXDaveOwlX Member Posts: 140
    edited December 2011
    I don't know why Sky just didn't cancel the tournament and give everyone the refund for the entry fee as if it never occured then offer some kind of freeroll event. Not sure why anyone got any head prizes as they may not have even got them if everyone could have played their normal poker game.

    Might be worth investing in the software to get some kind of pause button internally for tournaments in the future.

    If they give everyone the entry fee back I can't see how anyone could complain. Some people are going a bit overboard with their reactions unfortunately.
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  • Sky_PokerSky_Poker Member Posts: 2,715
    edited December 2011

    Just to update you - this is still being investigated.
     
    We will be in touch asap and will provide a further update on how we are resolving this.

    This is a complex problem and we want to deal with it thoroughly and fairly to all players affected. Please bear with us whilst we complete this.

    Thanks
    Sky Poker
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  • Sky_PokerSky_Poker Member Posts: 2,715
    edited December 2011

    Hi - any further updates will be provided on this thread.

    This will help avoid people needing to look around different threads.
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