site keeps closing on me mid games

Comments

• waller02 Member Posts: 9,013

  April 2020

  diaper10 said:

  does anyone have this problem or any ideas how to fix

  Yeah every session this will happen at least once to me. If it's just MTTs that you are playing then the only way to fix this is to reboot during each 5 min break. Not ideal but it's better than crashing in game.

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• diaper10 Member Posts: 5

  April 2020

  problem is im multi table on turbo dym and by the time you get back it cost you

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• Cammykaze Member Posts: 1,397

  April 2020

  Had a similar issue recently.
  
  The sky live chat will advise you do clear cookies etc if using the Web version.
  
  If using the Sky software then uninstall Sky application, flash player and Adobe air. Reinstall all again.
  
  I do this every 2 to 3 days now.

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• MattBates Member Posts: 4,118

  April 2020

  I play maybe 8-10 MTT tables during peak times but also have other tables open. I tend to close down the software every break or 2. This tends to get around the issue.

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• bbMike Member Posts: 3,701

  April 2020

  I have an issue whereby if I close the download client, it won’t reopen, I have to restart the PC which can take up the whole 5 min break, and obviously no good for Sit and Go

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• diaper10 Member Posts: 5

  April 2020

  thank you very much, cammykaze & mattbates will try the unistall and if carrys on will just have to close down every hour or so

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• Glenelg Member Posts: 6,550

  April 2020

  @diaper10 ... i do hope you've managed to get to the bottom of this......

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• ITSQUADSY Member Posts: 55

  April 2020

  Yeah this is well known and costly problem but if you speak to support they just say its something on your end. I was hoping a new pc with good specs would stop it happening but hasn't made a difference.

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