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Disconnection issue

EmperorSexEmperorSex Member Posts: 71
edited April 2020 in Feedback & Suggestions
For some reason i was disconnected from my last 3 DYM(IDs: 34595606, 34595571, 34595543) games.
My internet connection was fine. I closed the app and tried again -- Error.
I tried with my mobile phone with my data, got to google but got gateway error.

Was the a server disruption?

Both my Phone data and internet service provider had a connection all along.


I even have circumstantial evidence to back this up. One 1 of the tables - Tournament ID: 34595606 - VIVADIXIE amassed 11532.50(96% chips in play). I looked through the last 20 hands of that table that was played after i logged in. No one called or raised once except VIVADIXIE.


I have played 1000s of regular DYMs on this site, not less to speak of other sites, ever have i seen anyone obtain that amount of chips not in cooler situations between 2 biggest chip stacks.


Even while typing this the same connection issues popped up.

On a lesser note why am i muted?


Comments

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    Tikay10Tikay10 Member, Administrator, Moderator Posts: 160,129

    @EmperorSex

    I've passed those 3 DYM's up to the Office to take a look at.

    Best advice I can give as to the muting (I assume you mean Table Chat rights?) is to speak to CC.
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    Jac35Jac35 Member Posts: 6,473
    The same happened for me about the same time
    8 dyms were running

    got back on after about 15!mins but lost a fair bit
    I’m number 1 in the queue on live chat
    That’s been nearly as long as my disconnection so far though
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    rabdenirorabdeniro Member Posts: 4,223
    Virgins been up an doon like a trollops drawers since 5pm.
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    Jac35Jac35 Member Posts: 6,473
    rabdeniro said:

    Virgins been up an doon like a trollops drawers since 5pm.

    Yeah it could be that
    I’m on virgin
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    MAXALLYMAXALLY Member Posts: 17,523
    I lost connection at about the same time too (Also on Branson's network)

    Was playing the 6pm freeroll, so expect a full refund before I stamp my feet.
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    dragon1964dragon1964 Member Posts: 3,051
    VM here too.
    Been iffy for at least an hour here.
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    Jac35Jac35 Member Posts: 6,473
    I got through to live chat
    Then it crashed...
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    EmperorSexEmperorSex Member Posts: 71
    edited April 2020
    I'm with Virgin too but doesn't explain 3 network not getting though.

    Maybe the might have been server relay issues due surge times. I could get on certain sites at the time including Youtube .


    If virgin and other networks(3) had this problem then it isn't Sky's fault. We have to take the losses guys. :/
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    Tikay10Tikay10 Member, Administrator, Moderator Posts: 160,129


    Virgin Media goes offline for thousands

    https://www.bbc.co.uk/news/technology-52448607
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