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depositing funds and contacting sky for resolution

jellyjimjellyjim Member Posts: 1
in Feedback & Suggestions
I have been having difficulties in depositing funds into my account. I keep getting the same message to call 08000 724 777 and they will resolve the issue, however this number does not exist and I cannot resolve the situation. I am on the chatline right now waiting to speak to someone. First in the queue but been waiting about 20 minutes now. Is this real. Is this acceptable.
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    Tikay10Tikay10 Member, Administrator, Moderator Posts: 160,213

    Hi @jellyjim

    Sorry you had problems with that 'phone number last night. It was in use right across SB&G until very recently but it's been changed now, & it's taking a little bit of time to change to the new number all the places where it is shown.

    The new number is...


    0330 024 4777



    PS - I hope you eventually got your deposit issues sorted out.
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    GrowUrOwnGrowUrOwn Member Posts: 7
    edited March 2022
    @Tikay10 On a related subject, do Sky have a help e-mail?

    I don't use social media and had a poor experience with the live chat.

    I won a Sunday Major ticket but unreg'd (as I'm in the mini major), no ticket to be seen. What does one do when the app only handles one tourney?
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    mumsiemumsie Member Posts: 7,350
    GrowUrOwn said:

    @Tikay10 On a related subject, do Sky have a help e-mail?

    I don't use social media and had a poor experience with the live chat.

    I won a Sunday Major ticket but unreg'd (as I'm in the mini major), no ticket to be seen. What does one do when the app only handles one tourney?

    support@skybet.com
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