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Can’t log in
Itsover4u
Member Posts: 1,538
in Poker Chat
Anyone else having issues logging in? Has not logged me out of the forum but can’t log in on any of Sky’s other platforms ie download poker Skybet etc
Comments
Have you tried accessing the other products through the browser?
Funnily enough I nearly started a thread hours ago but forgot.
During the last two weeks (after being on here for 100 years) I couldn't log in due to "account is locked" after first login attempt with the correct PIN. Twice so far. Go through reset PIN procedure and all well again. First one about two weeks ago, second one this very morning.
Was going to ask if it's a thing many here are seeing.
But yes could not to log into anything but stayed logged into the forum
I now have the situation virtually every time I log in, whether Sky Poker (which is rare these days), Sky Bet, Sky Fantasy Football or Sky Soccer Six.
It has got gradually worse as time has gone on. When I first wrote on here it was periodic, now it is every single time. The site boasts that you can move from one part to another - i.e. from Fantasy Football to Soccer Six. I could in the past but now I can't and worse, whilst I might be logged into one (Sky Bet for instance) i have to go through the whole reset pin malarkey if I want to go to Sky Fantasy Football.
BUT, and here is the thing, when I go through the tedious link to recover then change pin, I put the same pin in each time and it lets me back in. I had got to the stage, when I first started to do this of running out of six figure codes that I might remember, especially as I was doing it so often. So I reverted back to the original one not expecting it to let me in but it did. Now, I don't even bother trying to change the pin, I just re-enter the same one each time and it lets me straight back in.
My conclusion is that there IS a glitch in the system even though Sky kept trying to tell me there was not because there is no way that it a proceedure to change your pin should ever let you simply put the old pin in and accept it. I too have been on these sites since virtually the start. Frustrating simply doesn't cover it.
Edit: I too have had this problem since changing to a six digit pin
I'll pass this up to the Office, maybe the Tech guys can take a look.
I just go on to SKYBET and Log out there so that I know I'm definitely Logged Out.
I'm sure that if the techy guys used all this info, and pointed out to FLUTTER that they may well get fined by the GAMBLING COMMISSION for these kind of issues, they might actually 'pull their finger out' and invest in some better software.
God forbid anyone has money disappear from their account because of some of these ongoing issues.
Mind you any NEW Software might help Alan @MAXALLY stop BUBBLING (Blubbering
GOOD LUCK tonight AL
I'm left wondering whether this is a) a glitch in the system or b) is someone trying hack into my account by guessing my password and locking me out of my account after x number of unsuccessful attempts?
The cookies remember the last address you used to access the site, which takes you to the login page that locks you out.
When this cookie is cleared, it now remembers the 'correct' address where the login is accepted, this is when the problem goes away.
UNTIL......
This thread was started.... then, all of a sudden I could log in without difficulty and have not been locked out once. Anyway, whatever it was, however it might have been resolved, I am delighted.