Satellite tournament entries, cash alternative to seat?

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• acebarry10 Member Posts: 7,556

  November 2010 edited November 2010

  In Response to Satellite tournament entries, cash alternative to seat?:

  If you win a tournament entry via a satellite, but then something crops up that means you're no longer able to participate is it possible to take a cash alternative to your seat? And what would happen if you accidentally clicked 'cancel registration' after winning a seat? It could easily happen while you're looking at the lobby or you have it highlighted on the main tournament page.
  Posted by GaryQQQ

  Hi Gary
  
  I beleive in both instances, Customer Care need to be contacted, they would be able to put you in a seat at a later date that you would be able to play in, tey should also be able to re instate a player who accidentaly cancelled the registartion.

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• Kevilfish Member Posts: 354

  November 2010 edited November 2010

  In Response to Satellite tournament entries, cash alternative to seat?:

  If you win a tournament entry via a satellite, but then something crops up that means you're no longer able to participate is it possible to take a cash alternative to your seat? And what would happen if you accidentally clicked 'cancel registration' after winning a seat? It could easily happen while you're looking at the lobby or you have it highlighted on the main tournament page.
  Posted by GaryQQQ

  
  

  One thing I think should be changed to prevent this is an option after you have clicked 'cancel registration', a pop-up to confirm asking 'are you sure? [yes] [no]' or something like that.

  
  

  
  
  

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• shaun09 Member Posts: 1,606

  November 2010 edited November 2010

  In Response to Re: Satellite tournament entries, cash alternative to seat?:

  In Response to Satellite tournament entries, cash alternative to seat? : One thing I think should be changed to prevent this is an option after you have clicked 'cancel registration', a pop-up to confirm asking 'are you sure? [yes] [no]' or something like that.
  Posted by Kevilfish

  It does doesnt it? If you click cancle registration, a pop up does appear saying shaun09, are you sure you would like to be de-registered from the £15k Primo Direct tournament starting at 13:30?Then you click cancle. They do have another pop up. 

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• shaun09 Member Posts: 1,606

  November 2010 edited November 2010

  In Response to Re: Satellite tournament entries, cash alternative to seat?:

  In Response to Satellite tournament entries, cash alternative to seat? : Hi Gary I beleive in both instances, Customer Care need to be contacted, they would be able to put you in a seat at a later date that you would be able to play in, tey should also be able to re instate a player who accidentaly cancelled the registartion.
  Posted by acebarry10

  Gary, say your in the £1.60 sattilite and you get into the !0pm Bh semi, (£7.20) if you cant play it, CS will change it to the next night if you can make it, But if the tournament isint already in lobby. They will put a note next to your name for you to then contact them the next day, when the next Bh semi is in lobby and they will register you,
  
  Same example, if you get into the 10pm semi via the 1.60 sattilite, If you want money back they will give you thr £1.60 back, not the £7.20.

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