Sky Poker software - can we get a new update please?

I am also an affiliate for 888.com and Skypoker, but unfortunately I only play on Sky very occasionally. This is because the Sky poker software/client is very poor. (Sorry but I have to be honest!)

I enjoy playing at Sky every now and again because on the whole, the players are weak, and the community/friendly people are a bonus. If the standard wasn't so weak (on the whole, no accusations thrown anywhere!) then I would never play at Sky because the software is that bad.

The main problems are as such:

• Having to rotate your seat, adjust the volume, and change the chat settings on every single table that comes up.

• When trying to save the settings for the above, they do not save for the next table, even though it says "settings saved to server".

• Sound effects can be heard for all tables at all times, instead of just the one table that you are currently playing on (this is very annoying when multi-tabling).

• If you want to see the previous hand, you have to go through a long and arduous process in the game history which takes a long time to load up, and doesn't even show the hand in a visual video/playback mode like on other sites.

• Table focus: if you are checking your emails/skysports.com and are away from the table, the table does NOT pop up automatically when it is your turn. This is very bad.

• There is a general "lag" or "stutter" with the software which is frustrating and can mean a player auto folds hands.

• The money balance of a player's poker account is slow to update.

• Notes: you can make notes, but you cannot mark a player a particular colour for winning player/losing player/fish/shark etc, this again is really bad and all other poker sites do this.

• You cannot resize the tables to how you want them. Personally i dont like mini view as you cannot chat, but I would like to be able to resize the big tables, which I can't.

I recently filled out a huge customer feedback survey that was sent to me from you guys because I really do want to help. Sky poker has some of the fishiest players/games around (this is a very very positive thing), but it really is lagging (quite literally) behind when it comes to software.

Take a look at 888.com - they are the opposite of you guys at the moment, their Russian players make the games hard and sometimes impossible to win at, their exchange rate when cashing in/out is terrible, and their customer service is DIABOLICAL, but, I would sooner play there because the software is smoother, doesn't give me a headache and makes life easier and ultimately the poker more enjoyable.

^ ^ ^ If you could fix your software, I would be all over Skypoker, raking £5000+ a year for your company. It needs a complete overhaul - a completely new client/download.

Finally, I want to help: in the survey it asked me whether I would be interested in testing new games/new software, and I would be. Use me and abuse me! My website is gaining in members all the time and I want to be able to promote Sky poker as the number one double or nothing sit n go site.

Thanks for reading guys.

MM