whats going on

Comments

• Options

  Nuggy962 Member Posts: 1,104

  April 2014 edited April 2014

  In Response to whats going on:

  hi all,i won the earlier sattellite to the 30,000 ukops semi at 5 o clock just gone ive waited all afternoon and was the only person registered for this 24 pound buy in due to my win earlier. 5 o clock has come and gone and now the site is saying the event is cancelled,do i get anything back after all??i would be greatfull for any feedback as i am fairly new 2 this site and feel let down by what has just happened
  Posted by Gudbye2u[/QUOTE
  
  Hi
  
  This happened to me before - speak with customer services - you will have to put up a bit of a fight but they will (or should) credit your account with a £24 voucher (So you can use for site but not withdraw)
  
  For future reference - When you are trying to sat - if bank role allows - always register for the event trying to sat into - this way - if you win the sat you will be credited the money - so £24 in your case, then cancel the sat you paid for out your own money and you will get that refunded too!  NOTE - If you cancel a satellite won entry you loose it -
  
  Example
  
  PLay a £7.20 sat for BH main event - you win this then cancel - get nothing and you loose it
  
  Play same event - but buy in direct to £33 main, then once qualify cancel and you gain £33 from satellite and also £33 from your own bank role buy in.  Of course - if you want to play the event you sat in for - then just do not cancel your buy in and pocket the winnings from Sat.  If you do not qualify and do not want to play main - take money back.
  
  Hope that helps - and as I said - speak with Sky customer services - they will put you right I am sure
  
  
  

  0 · Share on Twitter
• Options

  Gudbye2u Member Posts: 2

  April 2014 edited April 2014

  In Response to Re: whats going on:

  In Response to whats going on :

  hi all,i won the earlier sattellite to the 30,000 ukops semi at 5 o clock just gone ive waited all afternoon and was the only person registered for this 24 pound buy in due to my win earlier. 5 o clock has come and gone and now the site is saying the event is cancelled,do i get anything back after all??i would be greatfull for any feedback as i am fairly new 2 this site and feel let down by what has just happened Posted by Gudbye2u[/QUOTE Hi This happened to me before - speak with customer services - you will have to put up a bit of a fight but they will (or should) credit your account with a £24 voucher (So you can use for site but not withdraw) For future reference - When you are trying to sat - if bank role allows - always register for the event trying to sat into - this way - if you win the sat you will be credited the money - so £24 in your case, then cancel the sat you paid for out your own money and you will get that refunded too!  NOTE - If you cancel a satellite won entry you loose it - Example PLay a £7.20 sat for BH main event - you win this then cancel - get nothing and you loose it Play same event - but buy in direct to £33 main, then once qualify cancel and you gain £33 from satellite and also £33 from your own bank role buy in.  Of course - if you want to play the event you sat in for - then just do not cancel your buy in and pocket the winnings from Sat.  If you do not qualify and do not want to play main - take money back. Hope that helps - and as I said - speak with Sky customer services - they will put you right I am sure
  Posted by Nuggy962

  
  

  thank u very much 4 takin  time 2 reply ill upate u wen i know more

  
  
  

  0 · Share on Twitter
• Options

  Nuggy962 Member Posts: 1,104

  April 2014 edited April 2014

  How you get on?

  0 · Share on Twitter