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help/advice please

freechips1freechips1 Member Posts: 861
in Poker Chat
Hi all, little help please.
I won a sat, id 14992376236. This got me entry into the 7:00 £55 BH id 32378499.
It did not run as not enough runners.
Was waiting for a £55 refund but did not happen so rang CC.
CC at first offered me £5! ha.
I have been refused a £55 refund. I was only offered a alternative tournament.
Should i be entitled to my £55?
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    oynutteroynutter Member Posts: 4,772
    edited March 2018
    yes--floppin tell em louder imo!!
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    oynutteroynutter Member Posts: 4,772
    Jeeezzz-- 31 views and no-one said nuffink--apathy is worse than ignorance innit!
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    stokefcstokefc Member Posts: 7,651
    am pretty sure when this happend before you only get entry into an alternate tourny and not the cash back if i remember rightly
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    MattBatesMattBates Member Posts: 4,118
    As it is a satellite win, I think you will only get an alternative entry.

    @Sky__James will be the best one to help but doubt it would be until Monday.

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    MADMOOMADMOO Member Posts: 1,687
    If you wanted to be put into an alternative one you would have tried to satellite into that one. The £55 was taken from the satellite so should be refunded
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    freechips1freechips1 Member Posts: 861
    oynutter said:

    yes--floppin tell em louder imo!!

    tried that on the phone, ha.
    If their was a wide choice of £55 buyin then yes, i could pick a alternative tournament.
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    freechips1freechips1 Member Posts: 861
    stokefc said:

    am pretty sure when this happend before you only get entry into an alternate tourny and not the cash back if i remember rightly

    I reg to play a sat to play a specific tournament.
    Won the sat.
    That tournament did not run, my fault?
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    oynutteroynutter Member Posts: 4,772
    If you had unregistered from it, then it would have gone straight into your account, so how can they say you can't have it now?
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    K0BAYASHlK0BAYASHl Member Posts: 2,027
    Calm down. You will get your £55 back im sure. If not im sure @SkyJames will just add you in to another nights £55 MTT that will suit you.

    Just wait to hear from someone offical.
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    MattBatesMattBates Member Posts: 4,118
    oynutter said:

    If you had unregistered from it, then it would have gone straight into your account, so how can they say you can't have it now?

    This is factually incorrect. You seem to want people to post lots but its probably best to post things that are factually correct.
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    hhyftrftdrhhyftrftdr Member Posts: 8,036
    freechips1 said:

    stokefc said:

    am pretty sure when this happend before you only get entry into an alternate tourny and not the cash back if i remember rightly

    I reg to play a sat to play a specific tournament.
    Won the sat.
    That tournament did not run, my fault?
    Who's said it's your fault?

    You won entry to a £55 MTT, said MTT didn't run so I'm sure Sky will sort out an alternative tournament to pop you in when they see this thread.

    You're not gonna be left out of pocket.
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    EssexphilEssexphil Member Posts: 8,101
    edited March 2018
    MattBates said:

    oynutter said:

    If you had unregistered from it, then it would have gone straight into your account, so how can they say you can't have it now?

    This is factually incorrect. You seem to want people to post lots but its probably best to post things that are factually correct.
    What other sort of correct is there?

    Yours tautologically

    Phil

    PS-in this particular instance you should get a cash refund
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    oynutteroynutter Member Posts: 4,772


    Sorry--- Thanks mister Bates, I think I know what kind of an attitude I should have at the tables now.
    MattBates said:

    oynutter said:

    If you had unregistered from it, then it would have gone straight into your account, so how can they say you can't have it now?

    This is factually incorrect. You seem to want people to post lots but its probably best to post things that are factually correct.
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    day4eire76day4eire76 Member Posts: 912
    oynutter said:

    yes--floppin tell em louder imo!!

    You seem to have a lot of hate for Sky and its players. Constantly chirping complaining.
    If i am not mistaken the community and sky have been extremely generous to you even free rolling you into SPT Dublin. So why the hate ?
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    Tikay10Tikay10 Member, Administrator, Moderator Posts: 161,196
    edited March 2018
    Hi @freechips1

    I have been MIA and offline all evening, so only just got back home and seen this.

    I will raise it with the office and they will sort it fairly. It may take me until Monday morning to get a reply from the office, so please be patient and bear with me please.

    Thanks.
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    oynutteroynutter Member Posts: 4,772
    day4eire76 said:

    oynutter said:

    yes--floppin tell em louder imo!!

    You seem to have a lot of hate for Sky and its players. Constantly chirping complaining.
    If i am not mistaken the community and sky have been extremely generous to you even free rolling you into SPT Dublin. So why the hate ?
    I did'nt go mad on purpose. I still love the Sky community, I am going to therapy, honest. And when did you get to be the hate police?
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    oynutteroynutter Member Posts: 4,772
    Three other people liked that opinion, quick!--- get them too!
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    freechips1freechips1 Member Posts: 861
    Tikay10 said:

    Hi @freechips1

    I have been MIA and offline all evening, so only just got back home and seen this.

    I will raise it with the office and they will sort it fairly. It may take me until Monday morning to get a reply from the office, so please be patient and bear with me please.

    Thanks.

    Thank you.
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    Tikay10Tikay10 Member, Administrator, Moderator Posts: 161,196

    @freechips1

    Not forgotten this, bear with me a little longer please.
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    Sky__JamesSky__James Member Posts: 442
    I have refunded the £55. Apologies that CC were not more helpful.
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