In addition, I found out yesterday that if you have skype and installed the skype web toolbar the skype web toolbar can cause horrendous problems so uninstall it. HTH's
Most of these problems are due to laggy internet connections. And sadly, MOST of Britains' internet is laggy because we're so far behind as usual. Even so, applications using the internet should allow for this rather than just flaking out at the slightest blip. And i also wonder how good Sky's servers are, because you've got to remember that EVERY single action has to travel all the way to Sky's server, get processed and then travel back to each player's PC. That's probably 1000's of actions per second when we're all playing, so a few blips are inevitable. BUT, every other poker site in the world has the same problems to deal with, so if they can handle it, why can't Sky? Also, Flash is heavy on resources because it is a scripting language. It was never intended to be used for highly intensive programs such as a poker client. Because of this, Sky's software needs a massive lump of processor speed and RAM, especially when running multiple games. Most of you will have cheap, low spec PC's or laptops that you bought from PC World or Argos and although they're great for every day tasks like browsing the net or sending a few emails, they soon groan when you give them a bit of hard work to do. As an example, i have just replaced a PC i built myself 5 years ago. It has a 3Ghz processor and 2Gb of RAM which is about the same spec as most "modern" low budget PC's. I know that it seems stupid having to buy a faster PC to play poker but that's the way it is. Even with downloaded and installed software, you need some hefty gear to play multiple tables. You've got to buy the right tools for the job in hand. A bad tradesman always blames his tools... Posted by FishingPhi
With downloadable clients the strain used is negligible (for sites with good coding obviously)
I have played 16 tables on a 6 year old desktop (so you can extrapolate the kind of spec that is) with no problem.
" I know that it seems stupid having to buy a faster PC to play poker but that's the way it is"
er - no it isn't. Buy a top of the range computer only if you need one.
The much simpler answer here is, as already suggested, play on the sites which work on basic spec computers (which is almost all poker sites apart from Sky) until Sky either fix their flash system to work more efficiently, produce a downloadable client (which works properly) - or until PC's have developed to the extent that today's top of the range PC's become the standard basic model.
There is a lot higher supply of online poker sites than there is demand - it's up to Sky to prove they're worth playing on, not for the customer to adapt to fit in with them.
In Response to Re: A script error message : With downloadable clients the strain used is negligible (for sites with good coding obviously) I have played 16 tables on a 6 year old desktop (so you can extrapolate the kind of spec that is) with no problem. " I know that it seems stupid having to buy a faster PC to play poker but that's the way it is" er - no it isn't. Buy a top of the range computer only if you need one. The much simpler answer here is, as already suggested, play on the sites which work on basic spec computers (which is almost all poker sites apart from Sky) until Sky either fix their flash system to work more efficiently, produce a downloadable client (which works properly) - or until PC's have developed to the extent that today's top of the range PC's become the standard basic model. There is a lot higher supply of online poker sites than there is demand - it's up to Sky to prove they're worth playing on, not for the customer to adapt to fit in with them. Posted by BelovedLtd
Thanks for the answers , but today i install fresh copy of windows : vista , 7 and finally HP , and my first job was to open to see sky tables - no history , no cookies , no other programs running or sites but everything same thing The laptop is Eee pc 1000 , 1.6 intel, 1 gb of ram. Posted by zaYo
Dunno about the linux comment, it should work ok, but the Eee pc's really are only intended for light internet browsing and emails and word processing. Basic kinda things, i really doubt they can handle something as intensive as a flash-based poker app.
Maybe technical team can prove me wrong (hopefully for your sake) but i just dont think you have enough resources in your computer
hey there, if you still have had no response from the customer care team just give me a shout and i'll chase this up. regarding your problems... the script error problem is usually connected with trying to run Sky Poker along with other adobe flash based applications. adobe flash based applications include things like youtube, and having too many of these open may cause an overload on your computer (especially if you are trying to multi-table). one other thing that could be affecting things may be your anti-virus programme. some of these can run in the background and be a strain on your processor. try playing Sky Poker with nothing else running and see how you get on. if you are still having trouble i'll try and get you a more in-depth response. Rich Posted by Sky_Rich
Hi Rich, still no response, errors still occurring.
hey there, if you still have had no response from the customer care team just give me a shout and i'll chase this up. regarding your problems... the script error problem is usually connected with trying to run Sky Poker along with other adobe flash based applications. adobe flash based applications include things like youtube, and having too many of these open may cause an overload on your computer (especially if you are trying to multi-table). one other thing that could be affecting things may be your anti-virus programme. some of these can run in the background and be a strain on your processor. try playing Sky Poker with nothing else running and see how you get on. if you are still having trouble i'll try and get you a more in-depth response. Rich Posted by Sky_Rich
Hi Rich, I am also having this problem on two laptops after my home computer broke...so same internet connection etc. The only similarity on the two new laptops is McAfee anti virus, please can you check with support to see if this is one of the AV software programs that interfere with Sky Poker...If so...Geronimo, i'll just uninstall and use AGV...lol
Morning all. The Sky Poker site in it's current Flash only delivery can be resource intensive. Some machines on an average broadband will have issues opening multiple tables.
Issues with flash can be aided by browser choice and OS. With Windows 7 utilizing CPU better than Vista for instance. However this is not an upgrade open to everyone and due to the vast differences in what people use for home computing we cannot guarantee any fix.
The Sky Poker download that is currently under development will greatly alleviate these issues and we do try and minimise the resources of our site needs but Flash is always quite resouce intensive.
It does sound like these issues have increased recently and I am keen to know if people think this is true and if so can they let me know when they think they started.
Morning all. The Sky Poker site in it's current Flash only delivery can be resource intensive. Some machines on an average broadband will have issues opening multiple tables. Issues with flash can be aided by browser choice and OS. With Windows 7 utilizing CPU better than Vista for instance. However this is not an upgrade open to everyone and due to the vast differences in what people use for home computing we cannot guarantee any fix. The Sky Poker download that is currently under development will greatly alleviate these issues and we do try and minimise the resources of our site needs but Flash is always quite resouce intensive. It does sound like these issues have increased recently and I am keen to know if people think this is true and if so can they let me know when they think they started. Regards, Sky Tech Posted by Sky_Tech
The errors did not happen before the site update a few weeks ago.
ive got to say mine was fine until the upgrade on my partners laptop and my pc,now its just unplayable and as above i had not changed a thing.i get serious laging probs
Morning all. The Sky Poker site in it's current Flash only delivery can be resource intensive. Some machines on an average broadband will have issues opening multiple tables. Issues with flash can be aided by browser choice and OS. With Windows 7 utilizing CPU better than Vista for instance. However this is not an upgrade open to everyone and due to the vast differences in what people use for home computing we cannot guarantee any fix. The Sky Poker download that is currently under development will greatly alleviate these issues and we do try and minimise the resources of our site needs but Flash is always quite resouce intensive. It does sound like these issues have increased recently and I am keen to know if people think this is true and if so can they let me know when they think they started. Regards, Sky Tech Posted by Sky_Tech
Skytech, Tools, Internet Options, Advanced, Browsing, UNCHECK Disable script debugging (Internet Explorer). This will display all the errors on any Skypoker page, also gives better options to rectify. On this setting, basic errors on page loading (Yellow Triangle) do not appear. Playing two tables, no errors, except on opening this reply page, dialogue box corrects error if you are not checking the page.
Morning all. The Sky Poker site in it's current Flash only delivery can be resource intensive. Some machines on an average broadband will have issues opening multiple tables. Issues with flash can be aided by browser choice and OS. With Windows 7 utilizing CPU better than Vista for instance. However this is not an upgrade open to everyone and due to the vast differences in what people use for home computing we cannot guarantee any fix. The Sky Poker download that is currently under development will greatly alleviate these issues and we do try and minimise the resources of our site needs but Flash is always quite resouce intensive. It does sound like these issues have increased recently and I am keen to know if people think this is true and if so can they let me know when they think they started. Regards, Sky Tech Posted by Sky_Tech
I have 2 laptops set up the same one works fine and one does not!! Seems to be since the upgrade.
Just upgraded to Windows 7 and I now run like a dream...no more stupid script errors....multi-tabling is great, I can even have the lobby's open while playing multiple mtt's...lovely!!!
well i went on ft last 2 nights opened up 5 tables perfect.just this site sry to say. not one other site do i have probs with.not having a go just telling the truth.my SKY broadband ermmm average broadband lol,works fine just not on here.
Comments
I have played 16 tables on a 6 year old desktop (so you can extrapolate the kind of spec that is) with no problem.
" I know that it seems stupid having to buy a faster PC to play poker but that's the way it is"
er - no it isn't. Buy a top of the range computer only if you need one.
The much simpler answer here is, as already suggested, play on the sites which work on basic spec computers (which is almost all poker sites apart from Sky) until Sky either fix their flash system to work more efficiently, produce a downloadable client (which works properly) - or until PC's have developed to the extent that today's top of the range PC's become the standard basic model.
There is a lot higher supply of online poker sites than there is demand - it's up to Sky to prove they're worth playing on, not for the customer to adapt to fit in with them.
Maybe technical team can prove me wrong (hopefully for your sake) but i just dont think you have enough resources in your computer
being a script error isnt that more to do with sky or flash rather than the laptop/pc???
Cheers, TRIP5
Issues with flash can be aided by browser choice and OS. With Windows 7 utilizing CPU better than Vista for instance. However this is not an upgrade open to everyone and due to the vast differences in what people use for home computing we cannot guarantee any fix.
The Sky Poker download that is currently under development will greatly alleviate these issues and we do try and minimise the resources of our site needs but Flash is always quite resouce intensive.
It does sound like these issues have increased recently and I am keen to know if people think this is true and if so can they let me know when they think they started.
Regards,
Sky Tech
Something's definitely changed: for over a month everything was hunky dory with me, not even a glitch.
Then, w/o me changing anything, problems started to occur.
Tools, Internet Options, Advanced, Browsing,
UNCHECK Disable script debugging (Internet Explorer).
This will display all the errors on any Skypoker page, also gives better options to rectify.
On this setting, basic errors on page loading (Yellow Triangle) do not appear.
Playing two tables, no errors, except on opening this reply page,
dialogue box corrects error if you are not checking the page.
Regards,
Sky Tech
Clicking on "reply to this post" link, results in "Webpage Error" dialogue box with message
Line: 9
Error: 'href.match(...).1' is null or not an object
click NO if not checking page for errors, closes without any problems.
ps; Added extra RAM, still errors on pages.
Defo worth a look if your system is compatible
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