If I have more than 2 tables open and I am on the waiting list for other tables, when these tables auto load, by the time they have loaded I am not given the option to sit. Instead the next person is allowed in and I have to rejoin the list?
This is really getting on my nerves now. What is the point of having a waiting list function if by the time the table loads you are not allowed to sit? This needs to be sorted asap.
Cheers
Shann
0 ·
Comments
i'm sorry to hear of your problems and frustration. i'l pass this on to the poker team straight away.
Rich
Thanks for your reponse.
Have you had any feed back on this one yet?
If I have more than 2 tables open and I am on the waiting list for other tables, when these tables auto load, by the time they have loaded I am not given the option to sit. Instead the next person is allowed in and I have to rejoin the list? This is really getting on my nerves now. What is the point of having a waiting list function if by the time the table loads you are not allowed to sit? This needs to be sorted asap. Cheers Shann
Posted by BIGSHANN
Hi BigShann,
Rich passed this over earlier but it's took a while to get back to you so apologies for the late reply.
From what you have described I assume you are joining the waiting list from the lobby, therefore once the seat becomes available the table should launch and reserve you a seat. The seat is then reserved for 30 seconds and you receive the buy-in pop up to choose how much cash to bring to the table. If you don't make a decision in this time then your seat reservation expires and the seat is offered to another player.
I'm assuming here that you don't ever see the buy-in box. therefore it sounds to me like the problem is the table is taking too long to launch, therefore the 30 seconds expires and you don't get your seat.
If this is the case, then the problem is the slow table launch, rather than the waiting list itself. You mention it always occurs when you have 2 or more tables already open, does this mean it never occurs if you have no tables open? If this is the case then I think it could be related to an overload on your Processor which occurs specifically on table launch whilst multi-tabling.
Do you ever notice a slow table launch on tournaments whilst already multitabling?
Do you ever notice a slow cash table launch whilst multitabling?
Please could you confirm your PC's processor and Ram?
Depending on what operating system you are running, you can normally find this by clicking
Start
Control Panel
System
It should then appear under the general tab which opens by default, mine for example is intel core2 DuoCPU T7300 @2.00Ghz, 0.98 RAM
Can I also ask what browser you are running?
An interim solution (albeit not perfect) should be to join the waiting list from the lobby, then launch the table and leave it open in the background. Alternatively launch the table and join the waiting list on the table itself. Once the seat becomes available you will receive the buy-in box with the 30 second countdown, since the table is already loaded you should therefore not lose your seat.
Another option is to use the 'find similar' option on the lobby, although If you want to join a specific table then I accept this does not help.
I hope this helps and look forward to hearing from you to assist further.
Best Wishes
Adam
I have a Core2 DuoT7700 2.4GHZ 800MHZ FSB with 4MB L2 Cache and 4GB DDR2 ram.
I use the most up to date version of IE8 (just donloaded new version)
I do get round this by having the tables already launched but this means I have to have so many tables launched which can get confusing. Plus if this option is available then why can we not use it?
This is an option that is available on all sites and works perfectly well on all other sites!
I know other sites are downloadable but surely it is about time sky had a downloadable version available. We keep hearing that 'it is in the pipeline' again and again, but there seems to have been no progress so far.
Cheers
Shann.
I'm sure this is a problem with the Flash - a couple of times my computer has thrown an error saying it's going to close the window due to a Flash script.
There's nothing wrong with either my or Bigshann's computer spec - you really need to get this sorted out as it's a huge negative.
Recently though - the last couple of days- table launch has been exceptionally slow. Also flash player often - i mean 2- 3 times a day- causes my IE to corrupt and close down. This is extremely annoying and frustrating when in a big pot and you can do nothing about it!
Sky has made many several steps forward to improve the software, which are all good, but until there is a downloadable version these problems are'nt going to go away!
Perhaps Sky could make it a 60 second delay before allowing the next player in the queue a chance to sit at the table.
This might solve some of the problems players are getting.
Bigshann you need a better processor.
No Sky need a longer time limit!
Having to upgrade your pc to run ONE piece of software has got to be proof that something is not right.