I dont understand if there is 75% on heads instead of the usuall 50% then why if you take one head at the start is it worth the same as the usuall £18.75?
Because both proportions (a, Bounty Pool to Prize Pool and b, Money kept from bounty to amount that adds to your own head prize) were set up wrong.
As you day, the amount you get from taking the first bounty (£18.75) is the same (50% of 75% of the buyin) is the same, but all other amounts will be skewed from what they would be if the tournament was set up in the same way as usual.
Because both proportions (a, Bounty Pool to Prize Pool and b, Money kept from bounty to amount that adds to your own head prize) were set up wrong. As you day, the amount you get from taking the first bounty (£18.75) is the same (50% of 75% of the buyin) is the same, but all other amounts will be skewed from what they would be if the tournament was set up in the same way as usual. Posted by FCHD
So after the first one, bounties will be worth more than the usuall ?
Just completely unacceptable for players to be unaware of the prize structure they are currently playing for. I feel sorry for Tikay having to bare the brunt of the criticism when it shouldn't be his concern. The matter is disguisting IMO
really you would not get a decent enough value from this until you knocked out 2 and just after the bubble or just calling for any head or final table.
Just completely unacceptable for players to be unaware of the prize structure they are currently playing for. I feel sorry for Tikay having to bare the brunt of the criticism when it shouldn't be his concern. The matter is disguisting IMO Posted by patwalshh
Totally agree with this and I am trying not to be too harsh because I know its Tikay that always does his best to give us an answer but there is something going wrong at the moment with SKYs MTT department. If it was just one occassional mistake you could undertand it but this week alone we have had:
Sats with the wrong prize, sometimes into the wrong tourney (this is a regular occurance). People winning seats into a tourney ( the 8.15pm mini primo tonight) that was in the lobby this morning and then cancelled. A UKOPS event advertised as 3 max that turned out to be 6 max. A UKOPS BH with the wrong prize structure. Also we had the main lobby not updating itself for a few days and even this took myself and others writing on the forum to convince someone at SKY it was happening and not just a problem at my end.
Just completely unacceptable for players to be unaware of the prize structure they are currently playing for. I feel sorry for Tikay having to bare the brunt of the criticism when it shouldn't be his concern. The matter is disguisting IMO Posted by patwalshh
Thanks Pat (& Jonjo), but no need. I don't HAVE to come on, & field the flak when things go wrong, it's not even my job to do so. But I was playing one of the Events that went wrong, & people were, quite reasonably, a bit upset, & confused. So I voluntarily decided it would be best if I came on & tried to calm things down, to explain & apologise. Under the circumstances, I thought most players were very understanding.
It was a Bank Holiday Sunday, Head Office staff are probably thin on the ground, & it just seemed the right thing to do, to explain to people "sorry chaps, something went wrong under the bonnet, it'll all get sorted in the morning".
Honestly, I don't mind doing it as long as people are not rude. I love the Business I work for, my job, & so many of the players I've met along the way. It's good to talk, & "sorry" is not a hard word at all.
In Response to re : Thanks Pat (& Jonjo), but no need. I don't HAVE to come on, & field the flak when things go wrong, it's not even my job to do so. But I was playing one of the Events that went wrong, & people were, quite reasonably, a bit upset, & confused. So I voluntarily decided it would be best if I came on & tried to calm things down, to explain & apologise. Under the circumstances, I thought most players were very understanding. It was a Bank Holiday Sunday, Head Office staff are probably thin on the ground, & it just seemed the right thing to do, to explain to people " sorry chaps, something went wrong under the bonnet, it'll all get sorted in the morning ". Honestly, I don't mind doing it as long as people are not rude. I love the Business I work for, my job, & so many of the players I've met along the way. It's good to talk, & "sorry" is not a hard word at all. Hope all is well in Walsh World. Posted by Tikay10
Trying not to be rude, but radio silence makes it really hard!
Any chance of some post from the "suits"? We have seen posts from "skypoker" about prem freeroll/heads up cash etc but nothing about the numerous lobby issues over UKOPS.
Given UKOPS was on over the bank holiday weekend I would have thought key staff would have been in to deal with issues (and realise there was an issue with tournament set up and get a check in place after Friday which could have meant that the issues on Sunday didn't occur) but moving on from that point, assuming it wasn't important enough to get people in on the bank holiday Monday, I would have thought it would have been somewhere up the list on Tuesday's to do list?
On Friday there was issues with descriptions in sats that were brought to the attention of sky through the forum. This continued all weekend and we had the two mini's on Friday, and then the "3 max" issue and the £55bh payout issue on Sunday.
I didn't bother making a complaint to customer care as everyone who entered was in the same boat and I thought I would give time for sky to look into things and do an official announcement/resolution. Should I and everyone involved in the issues be putting a complaint to customer care? (Seems like a massive waste of everyone's (players and customer care) time when the problem is known!)
Mistakes happen in all walks of life, business included, how a business responds (both internally and the messages it gives to its customers) to the mistakes is key....over to you skypoker.
In Response to Re: re : Trying not to be rude, but radio silence makes it really hard! Any chance of some post from the "suits"? We have seen posts from "skypoker" about prem freeroll/heads up cash etc but nothing about the numerous lobby issues over UKOPS. Given UKOPS was on over the bank holiday weekend I would have thought key staff would have been in to deal with issues (and realise there was an issue with tournament set up and get a check in place after Friday which could have meant that the issues on Sunday didn't occur) but moving on from that point, assuming it wasn't important enough to get people in on the bank holiday Monday, I would have thought it would have been somewhere up the list on Tuesday's to do list? On Friday there was issues with descriptions in sats that were brought to the attention of sky through the forum. This continued all weekend and we had the two mini's on Friday, and then the "3 max" issue and the £55bh payout issue on Sunday. I didn't bother making a complaint to customer care as everyone who entered was in the same boat and I thought I would give time for sky to look into things and do an official announcement/resolution. Should I and everyone involved in the issues be putting a complaint to customer care? (Seems like a massive waste of everyone's (players and customer care) time when the problem is known!) Mistakes happen in all walks of life, business included, how a business responds (both internally and the messages it gives to its customers) to the mistakes is key....over to you skypoker. Matt Posted by MattBates
Have to agree with Matt here, thankfully I was only affected by the "3-Max" issue and like Matt decided not to complain as everyone was in the same boat. However I was really disappointed about the mistake as I was looking forward to playing a big 3-Max tournament. What's more disappointing however is a complete lack or explanation / resolution from the business.
Big +1 from me too. Sunday I was looking forward to playing the 3max and was gutted when it turned into a standard freeze out. Mistakes do happen and Tikay was very quick to say sorry and pass it to the suits. Since then nothing. Not even an acknowledgement that things went wrong and they are looking into it.
One tourney going wrong is bad luck. Two in the same night looks so much worse but three!
Comments
no, its all normal
Hi guys......
I've sent this upstairs, bear with me please, not sure what the score is.
Apologies if appropiate.
BRB.
Not a good UKOPS for SKY.
Why are the heads not worth more then?
The Posts by Wacko, FCHD & Cenachav would appear to represent the actuality.
The Tournament is running normally, & the entire prize fund IS being paid out, but not to the usual format.
I would imagine the Tourney will run to it's concusion this way, but beyond that, I don't really know.
Nothing can be done now it has started, but if you have any queries, please contact Customer Care.
Sorry, but I honestly don't know any more than that, so can't really comment further.
As you day, the amount you get from taking the first bounty (£18.75) is the same (50% of 75% of the buyin) is the same, but all other amounts will be skewed from what they would be if the tournament was set up in the same way as usual.
So after the first one, bounties will be worth more than the usuall ?
really you would not get a decent enough value from this until you knocked out 2 and just after the bubble or just calling for any head or final table.
If it was just one occassional mistake you could undertand it but this week alone we have had:
Sats with the wrong prize, sometimes into the wrong tourney (this is a regular occurance).
People winning seats into a tourney ( the 8.15pm mini primo tonight) that was in the lobby this morning and then cancelled.
A UKOPS event advertised as 3 max that turned out to be 6 max.
A UKOPS BH with the wrong prize structure.
Also we had the main lobby not updating itself for a few days and even this took myself and others writing on the forum to convince someone at SKY it was happening and not just a problem at my end.
It was a Bank Holiday Sunday, Head Office staff are probably thin on the ground, & it just seemed the right thing to do, to explain to people "sorry chaps, something went wrong under the bonnet, it'll all get sorted in the morning".
Honestly, I don't mind doing it as long as people are not rude. I love the Business I work for, my job, & so many of the players I've met along the way. It's good to talk, & "sorry" is not a hard word at all.
Hope all is well in Walsh World.
Any chance of some post from the "suits"? We have seen posts from "skypoker" about prem freeroll/heads up cash etc but nothing about the numerous lobby issues over UKOPS.
Given UKOPS was on over the bank holiday weekend I would have thought key staff would have been in to deal with issues (and realise there was an issue with tournament set up and get a check in place after Friday which could have meant that the issues on Sunday didn't occur) but moving on from that point, assuming it wasn't important enough to get people in on the bank holiday Monday, I would have thought it would have been somewhere up the list on Tuesday's to do list?
On Friday there was issues with descriptions in sats that were brought to the attention of sky through the forum. This continued all weekend and we had the two mini's on Friday, and then the "3 max" issue and the £55bh payout issue on Sunday.
I didn't bother making a complaint to customer care as everyone who entered was in the same boat and I thought I would give time for sky to look into things and do an official announcement/resolution. Should I and everyone involved in the issues be putting a complaint to customer care? (Seems like a massive waste of everyone's (players and customer care) time when the problem is known!)
Mistakes happen in all walks of life, business included, how a business responds (both internally and the messages it gives to its customers) to the mistakes is key....over to you skypoker.
Matt
Have to agree with Matt here, thankfully I was only affected by the "3-Max" issue and like Matt decided not to complain as everyone was in the same boat. However I was really disappointed about the mistake as I was looking forward to playing a big 3-Max tournament. What's more disappointing however is a complete lack or explanation / resolution from the business.