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NO EMAILS

MUTTZNUTZMUTTZNUTZ Member Posts: 129
edited September 2013 in Poker Chat
Hi can someone tell me why I am not getting any emails from sky poker I used to get them all the time the last one I got was back in April?

Comments

  • NoseyBonkNoseyBonk Member Posts: 6,186
    edited September 2013
    Have you checked the email setting in My Account | My Details | Contact Preferences?

    If that's as it should be then .. are they being Junk'd locally or possibly deleted as SPAM by your email provider? (The SPAM settings are usually configurable by you).




  • daveboy180daveboy180 Member Posts: 1
    edited September 2013
    Its the same with me, I get text messages but not had a single email since reopening my account
  • MUTTZNUTZMUTTZNUTZ Member Posts: 129
    edited September 2013
    No all the settings on my account are set ok and also my emails are set ok as it is the only email address I use for sky poker I don't use it for anything else
  • limmy01limmy01 Member Posts: 83
    edited September 2013
    mine is set up ok also but I get no emails
  • bolly580bolly580 Member Posts: 603
    edited September 2013
    mines set up fine but yes no emails, anyone share any light on this?
  • Sky_JordanSky_Jordan Member Posts: 734
    edited September 2013
    Hi all, 

    I would suggest that you check your account is set to 'Contactable,' and that your e-mail address is up to date.

    E-mails are sent out sporadically so you may receive them at any time!

    Thanks,
    Jordan
  • SHANXTASHANXTA Member Posts: 1,507
    edited September 2013
    have had the same problem, ever since I excluded from Sky Vegas / Bingo it apperas to have cut off all e-mails and texts from Sky Bet / Poker.

    someone tried looking in to it for me ages ago, but didn't get anywhere and I got told that it was being passed on to another departement and they'd get in touch, obviously they didn't

    and yes, all my details are correct before once again Sky try and pass blame
  • kb245kb245 Member Posts: 435
    edited September 2013
    In Response to Re: NO EMAILS:
    Hi all,  I would suggest that you check your account is set to 'Contactable,' and that your e-mail address is up to date. E-mails are sent out sporadically so you may receive them at any time! Thanks, Jordan
    Posted by Sky_Jordan
    thik as ffuk
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