Notes

Unknown

Doesn't save notes!

Sky_Poker

Hi Chelsea,

Sorry to hear you are having problems, please can you provide some more information to help us recreate this:

Is this on cash games or tournaments?
Does it happen every time, on every player?
Has it ever worked previously?
Are you using the download or web browser?
If web then which browser are you using?
Are you using a Pc or a Mac
Are you typing a text note in the notes box and then 'clicking' save? (You cant currently add a colour note without a text note)


Thank you

Sky Poker

belsibub

Played £500 freeroll mtt notes will not save.

Type then save & you can see the player has notes click on it  & its blank.

Edit: Playing browser(chrome) P.C. windows 7 64 bit

Bear_Proof

None of my existing notes are appearing while playing the mini bounty hunter and new notes will not save (or the colour coding). same happened last night and am surprised that no one has bothered to fix it yet

Sky_Adam

Thanks everyone for highlighting this issue with player notes on the new software, we've switched the mini events back to the old software for the weekend whilst we work on getting this sorted out.

Adam

Fonzy180

In Response to Re: Notes:

Thanks everyone for highlighting this issue with player notes on the new software, we've switched the mini events back to the old software for the weekend whilst we work on getting this sorted out. Adam
Posted by Sky_Adam

new look tables - £500 timed freeroll MTT 7pm still not saving notes

belsibub

When is this going to be fixed???