Hi ive played a lot this month using the new software and here is my opinions on things that could be improved etc.
Firstly compared to a few years back the whole site has improved a lot, since the download and rake back introduced etc.
With the new software there are a few things that I feel need to be addressed;
It takes too long to open tables when you are on the waiting list, you only get a couple of seconds to grab your seat until it times you out.
The posting of blinds is not loud enough... and the table does not pop up when it is your go, therefore if you have a lot of tables overlapping you can easily miss your action.
Annoyingly a random table will keep popping up even though there is no action on it.
When typing on a table if you press enter at the wrong time, the enter action places a minimum bet on another table.
On laptop when dragging tables around the table sometimes enlarge to the whole screen automatically.
The scroll bar doesn't always keep upto date (maybe chat bubbles as an option)
The buttons seem pretty temperamental to click on, countless times I have been clicking an action and nothing happens until you click dead centre.
The HH doesn't always work, sometimes when on a table for a decent length after a few clicks on HH nothing happens and you have to go into the my account part to view HH.
There is no notification of when an opponent has topped up, on the old version it was noted in the dealer chat box, it was handy if you was multi tabling especially with some HU games in there.
Hi ive played a lot this month using the new software and here is my opinions on things that could be improved etc. Firstly compared to a few years back the whole site has improved a lot, since the download and rake back introduced etc. With the new software there are a few things that I feel need to be addressed; It takes too long to open tables when you are on the waiting list, you only get a couple of seconds to grab your seat until it times you out. The posting of blinds is not loud enough... and the table does not pop up when it is your go, therefore if you have a lot of tables overlapping you can easily miss your action. Annoyingly a random table will keep popping up even though there is no action on it. When typing on a table if you press enter at the wrong time, the enter action places a minimum bet on another table. On laptop when dragging tables around the table sometimes enlarge to the whole screen automatically. The scroll bar doesn't always keep upto date (maybe chat bubbles as an option) The buttons seem pretty temperamental to click on, countless times I have been clicking an action and nothing happens until you click dead centre. The HH doesn't always work, sometimes when on a table for a decent length after a few clicks on HH nothing happens and you have to go into the my account part to view HH. There is no notification of when an opponent has topped up, on the old version it was noted in the dealer chat box, it was handy if you was multi tabling especially with some HU games in there. Think that is all! thanks r-dog Posted by rosiedog00
Hi rosie dog,
Thank you for taking some time to send across some feedback.
Firstly may I ask you if you have “auto focus my tables” active. This is on the options menu at the top left of the table, if you don’t’ have this preference enabled then it could cause some of the issues you are describing.
If you do have this preference enabled, then are you seeing these problems in both the web browser and the download client? We are aware of some problems with auto focus when it is your turn to act with users who are playing on Google Chrome. This is an issue with both the new and old software due to some limitations imposed by Chrome which unfortunately we can do nothing about right now. If you are using the web browser then we would recommend IE10 for multi-tabling, or the download client which should resolve issues of not being notified when it is your turn to act.
If you are still experiencing these issues on IE10 and/or the download client with the preference active then please let us know and we will investigate.
The issue you report with the scroll bar on the chat box area can be resolved by ensuring you scroll to the bottom of the chat. If you have previously scrolled up on the chat box then there is an auto scroll-lock in place. If you do scroll to the bottom of the chat box this will remove the lock and the chat box will start scrolling again. Please let us know if you have any more problems but this should solve your problem.
We have had several problems with Hand Histories reported to us, but we believe we have resolved all of these now so you shouldn’t have this issue again going forward.
Thanks for the suggestion in getting messages into the chat box when an opponent has topped up, we will get this resolved shortly, we expect early next week, we will let you know once this is released.
If you do continue to see the issues that you list above please come back to us and we will investigate further.
Feedback is greatly appreciated so if you do have any more please share it here and we will investigate.
First up, I will be updating the first post to this topic soon with some new designs for you to look at, keep an eye out! Remember that this view will be an optional layout alongside the current new mini-view layout, so if you prefer the current new mini-view don't panic, it isn't going anywhere.
Secondly, to answer a few more of your questions:
Font sizes of text
This is something we will be trying to improve and keep as clear as possible, we realise this is one of the biggest things you need to see at a glance.
Why has the large chat window option gone?
To mirror the old mini-view we removed the chat from this layout, however we are looking at re-introducing it if you were to make your window taller or wider.
For example:
Card sizes of Design A and Design B are too big and too small, somewhere in the middle would be better.
The designs I will be uploading in the next few days should answer this feedback, I'm trying to get the balance right!
Slightly confused by the two examples, are they both BHs?
Sorry for this, I should of removed the BH values from the design, they were both meant to be cash game examples, although now you've had a sneak peak at where the BH values will go!
Where would the blind timer go?
The blind timer for your opponents will be the vertical green bar next to Player 0006 in the examples, for your own timer, it will be shown over the community cards similar to how we display it in the old mini-view.
Thanks for all the great constructive feedback so far, you are all helping to improve this fantastic new product for Sky Poker.
Keep checking back on this thread to keep up to date on the new mini-view layout and keep the feedback coming!
I'm not sure about that time bar on your opponents. I imagine it would be a little bit inconspicuous to be picked out "at a glance" and therefore tough to determine which villain the action is on. Perhaps it could be a tad more pronounced.
It would be helpful to see a screenshot of the timebar when the action is on the hero, so we can say whether we like it.
I may be the dissenting voice in saying that the new mini-view, and the new tables as a whole, are better than the old. I don't want to see the back of the chat box in mini-view and I prefer the 2x2x2 layout. Just confirm for me that you're still planning an option to select either new or old layouts? Ta.
I'm not sure about that time bar on your opponents. I imagine it would be a little bit inconspicuous to be picked out "at a glance" and therefore tough to determine which villain the action is on. Perhaps it could be a tad more pronounced. It would be helpful to see a screenshot of the timebar when the action is on the hero, so we can say whether we like it. I may be the dissenting voice in saying that the new mini-view, and the new tables as a whole, are better than the old. I don't want to see the back of the chat box in mini-view and I prefer the 2x2x2 layout. Just confirm for me that you're still planning an option to select either new or old layouts? Ta. Posted by BorinLoner
Hi BorinLoner,
I will include additional screens of each layout when I update the main post soon. I will make sure that they include the timebar like you have mentioned. I'll try and show you as much of the different elements as possible for each layout.
As for you preferring the 2x2x2 layout, don't panic, it is not going anywhere!
This will be an alternative theme for mini-view, something that we intend to have many of in the future thanks to the new software allowing us to do so.
So to begin with you will have 2 mini-view themes to choose from one being a 2x2x2 and one being a 3x3.
Please don't make the 3x3 only in minview. This is one of the biggest hurdles to me getting used to the new software, I've tried for weeks to get used to the 2x2x2 and am still having problems.
Please don't make the 3x3 only in minview. This is one of the biggest hurdles to me getting used to the new software, I've tried for weeks to get used to the 2x2x2 and am still having problems. Posted by FCHD
Hi FCHD
The current plan is to roll out this theme for mini view first, which could be locked to stay in this 3x3 layout at all screen sizes. We will then look at rolling out a default-view 3X3 layout to accompany this theme afterwards.
Moving to the new software will allow us to have multiple themes, giving you, and othercustomers the choice to select a theme which best suits your playing style, since any individual theme will divide opinions (everyone has different needs).
Anymore feedback you want to give on the designs shown in the first post do pop them here so we can take them into account.
matt i find it a problem with using the slide to determine how big a bet to make if i dont want to bet the minimum permitted and do not particularly want to bet the half, three quarter or, pot size options. lets call it fat finger syndrome one touch and it slides along into cyber space and by the time i get it partly under control i have to bet one of the options mentioned as i am running out of time to make the bet would it not be possible to add a digital option to dial up the amount you want to bet or a + button to increase your bet with increments of 10, 25, 50 and100 multiples above the minimum bet i hope this makes some kind of sense Posted by dumb_blond
Hi dumb_blond,
Currently you can use the + and - buttons located to the right and left of the slider bar to alter the bet amounts in increments of the big blind, you can also type in the amount you want to bet or use the up and down arrows on your keyboard to alter the amount you bet, which should give you more control over the amount you need.
In the future, we are looking into giving you the ability to customise the pre-set bet buttons so they would be more suited to your gaming style.
matt i find it a problem with using the slide to determine how big a bet to make if i dont want to bet the minimum permitted and do not particularly want to bet the half, three quarter or, pot size options. lets call it fat finger syndrome one touch and it slides along into cyber space and by the time i get it partly under control i have to bet one of the options mentioned as i am running out of time to make the bet would it not be possible to add a digital option to dial up the amount you want to bet or a + button to increase your bet with increments of 10, 25, 50 and100 multiples above the minimum bet i hope this makes some kind of sense Posted by dumb_blond
thanks for your reply matt i feel by your answer as though i am on some kind of old software on my computer
i recently played in a couple of free rolls and the set up their was a lot better completly different to what i get when i play multi
table comps could this be so and if it is how to a get onto the free roll like set up i mentioned.
i'm must confess my skill with computers is as bad as my skill at poker after all i am just a dumb blond
-darker blue looks much better. Green not so sure about. -Time bar across the board looks a bit suspect too. -the raise text that appears on player 1 here, does it disappear after a second or two-always good to know the other persons stack. -bet slider too close to action buttons?!
Hard to tell until we can have a go on them but definitely looks like an improvement to the first ones IMO
sorry matt I also see you answered my question re blind timer but you misunderstood me. I meant the timer that tells you when the blinds will go up (i.e. to next level) doesn't seem to me much room left or right of the board for it.
Glad you like the look of it, we'll be keeping everyone updated on the progress of this and let you know as soon as you can give it a go!
The colours choices were to see what people thought about moving away from the blue however there is nothing stopping us from giving you the ability to choose either colour.
The raise text will disappear after 2 seconds (exactly how it does at the moment) so you'll be able to know the person's stack after then.
Bet slider being too close to the action buttons is something I've been aware of during the design of this and is something we will monitor and make tweaks to while we are building it.
In response to your blind timer, sorry I misunderstood, to answer your question though these will be placed in the location of the check boxes (which are not shown in tournaments) in the bottom right hand corner, this will give us more space to show you the information.
Hope this helps, any other questions or comments let me know.
Comments
Keep up all the good work, i am sure all this hard work will pay off in the end (as needs too).
Gl all at the tables
Hi ive played a lot this month using the new software and here is my opinions on things that could be improved etc.
Firstly compared to a few years back the whole site has improved a lot, since the download and rake back introduced etc.
With the new software there are a few things that I feel need to be addressed;
It takes too long to open tables when you are on the waiting list, you only get a couple of seconds to grab your seat until it times you out.
The posting of blinds is not loud enough... and the table does not pop up when it is your go, therefore if you have a lot of tables overlapping you can easily miss your action.
Annoyingly a random table will keep popping up even though there is no action on it.
When typing on a table if you press enter at the wrong time, the enter action places a minimum bet on another table.
On laptop when dragging tables around the table sometimes enlarge to the whole screen automatically.
The scroll bar doesn't always keep upto date (maybe chat bubbles as an option)
The buttons seem pretty temperamental to click on, countless times I have been clicking an action and nothing happens until you click dead centre.
The HH doesn't always work, sometimes when on a table for a decent length after a few clicks on HH nothing happens and you have to go into the my account part to view HH.
There is no notification of when an opponent has topped up, on the old version it was noted in the dealer chat box, it was handy if you was multi tabling especially with some HU games in there.
Think that is all!
thanks
r-dog
Hi rosie dog,
Thank you for taking some time to send across some feedback.
Firstly may I ask you if you have “auto focus my tables” active. This is on the options menu at the top left of the table, if you don’t’ have this preference enabled then it could cause some of the issues you are describing.
If you do have this preference enabled, then are you seeing these problems in both the web browser and the download client? We are aware of some problems with auto focus when it is your turn to act with users who are playing on Google Chrome. This is an issue with both the new and old software due to some limitations imposed by Chrome which unfortunately we can do nothing about right now. If you are using the web browser then we would recommend IE10 for multi-tabling, or the download client which should resolve issues of not being notified when it is your turn to act.
If you are still experiencing these issues on IE10 and/or the download client with the preference active then please let us know and we will investigate.
The issue you report with the scroll bar on the chat box area can be resolved by ensuring you scroll to the bottom of the chat. If you have previously scrolled up on the chat box then there is an auto scroll-lock in place. If you do scroll to the bottom of the chat box this will remove the lock and the chat box will start scrolling again. Please let us know if you have any more problems but this should solve your problem.
We have had several problems with Hand Histories reported to us, but we believe we have resolved all of these now so you shouldn’t have this issue again going forward.
Thanks for the suggestion in getting messages into the chat box when an opponent has topped up, we will get this resolved shortly, we expect early next week, we will let you know once this is released.
If you do continue to see the issues that you list above please come back to us and we will investigate further.
Feedback is greatly appreciated so if you do have any more please share it here and we will investigate.
Hey all!
First up, I will be updating the first post to this topic soon with some new designs for you to look at, keep an eye out! Remember that this view will be an optional layout alongside the current new mini-view layout, so if you prefer the current new mini-view don't panic, it isn't going anywhere.
Secondly, to answer a few more of your questions:
Font sizes of text
This is something we will be trying to improve and keep as clear as possible, we realise this is one of the biggest things you need to see at a glance.
Why has the large chat window option gone?
To mirror the old mini-view we removed the chat from this layout, however we are looking at re-introducing it if you were to make your window taller or wider.
For example:
Card sizes of Design A and Design B are too big and too small, somewhere in the middle would be better.
The designs I will be uploading in the next few days should answer this feedback, I'm trying to get the balance right!
Slightly confused by the two examples, are they both BHs?
Sorry for this, I should of removed the BH values from the design, they were both meant to be cash game examples, although now you've had a sneak peak at where the BH values will go!
Where would the blind timer go?
The blind timer for your opponents will be the vertical green bar next to Player 0006 in the examples, for your own timer, it will be shown over the community cards similar to how we display it in the old mini-view.
Thanks for all the great constructive feedback so far, you are all helping to improve this fantastic new product for Sky Poker.
Keep checking back on this thread to keep up to date on the new mini-view layout and keep the feedback coming!
Best wishes,
Matt
Sky Poker Design Team
It would be helpful to see a screenshot of the timebar when the action is on the hero, so we can say whether we like it.
I may be the dissenting voice in saying that the new mini-view, and the new tables as a whole, are better than the old. I don't want to see the back of the chat box in mini-view and I prefer the 2x2x2 layout. Just confirm for me that you're still planning an option to select either new or old layouts? Ta.
Hi FCHD
The current plan is to roll out this theme for mini view first, which could be locked to stay in this 3x3 layout at all screen sizes. We will then look at rolling out a default-view 3X3 layout to accompany this theme afterwards.
Moving to the new software will allow us to have multiple themes, giving you, and other customers the choice to select a theme which best suits your playing style, since any individual theme will divide opinions (everyone has different needs).
Anymore feedback you want to give on the designs shown in the first post do pop them here so we can take them into account.
Best wishes,
Matt
Sky Poker Design Team
and do not particularly want to bet the half, three quarter or, pot size options.
lets call it fat finger syndrome one touch and it slides along into cyber space and by the time i get it partly under control
i have to bet one of the options mentioned as i am running out of time to make the bet
would it not be possible to add a digital option to dial up the amount you want to bet or a + button to increase your
bet with increments of 10, 25, 50 and100 multiples above the minimum bet
i hope this makes some kind of sense
i recently played in a couple of free rolls and the set up their was a lot better completly different to what i get when i play multi
table comps could this be so and if it is how to a get onto the free roll like set up i mentioned.
i'm must confess my skill with computers is as bad as my skill at poker after all i am just a dumb blond
-darker blue looks much better. Green not so sure about.
-Time bar across the board looks a bit suspect too.
-the raise text that appears on player 1 here, does it disappear after a second or two-always good to know the other persons stack.
-bet slider too close to action buttons?!
Hard to tell until we can have a go on them but definitely looks like an improvement to the first ones IMO
looking forward to trying them out