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Email from The Racing Post

joesman1joesman1 Member Posts: 2,053
edited November 2013 in Sports & Betting Chat
I've just received a strange email from Bruce Millington of The Racing Post, claiming their database has been hacked and my account/ bank details have been stolen, Scary stuff!!! Anyone else with a Racing Post account get the same email??

Dear Neil,

Despite our best efforts, the security on racingpost.com has been breached over the last 36 hours, in a sophisticated, sustained and aggressive attack. One of our databases was accessed and customer details were stolen.

Security is an area we take extremely seriously and our website has not been compromised previously. As soon as we were aware of the situation we did everything in our power to halt the breach. We have now established that a number of customer accounts were accessed. Although all the passwords are encrypted, we believe that there is still a chance that some passwords can be deciphered. As yours is one of the accounts involved, there is a risk of identity theft. Please be aware that we do not store your credit card details on our website and these have not been the subject of any theft.

As part of our efforts to resolve the issue, we have turned off the ability to register / log-on to racingpost.com. You will still be able to access the site safely. Members' club content will also be available.

However, we are contacting you now to request that you take all precautions and reset your passwords on any other site which uses the same password as the one you use onracingpost.com as soon as you can. If, for example, you use the same password for your bookmaker accounts, email accounts or for social media we advise you to reset them. Mine is one of the accounts involved and I will be changing my passwords. We understand how inconvenient this is - and can only apologise for any difficulty this causes - but feel it is necessary under the circumstances.

Once we are totally satisfied that using your account details on racingpost.com is completely secure, you will need to reset your password on our site. We will send you an email with instructions on how to do this. For security reasons, there will be no links on the email. You will need to visit the racingpost.com website to make the changes. For now, please proceed with changing your passwords (if the same as your racingpost.compassword) on any other site.

If you have any questions, please contact Racing Post customer services on 01635 246505.

Please be assured that we are currently reviewing all of our security measures and will put in place even stronger protection to stop this happening again. Extensive changes have already been made overnight with the assistance of industry-leading cyber-security experts.

We are extremely sorry that this unfortunate incident has occurred and thank you for your patience and understanding.

We will be in touch in due course once we have re-established the registration / log-in part of the site.

Yours faithfully


Bruc
e Milllington
Editor 



Comments

  • vaigretvaigret Member Posts: 16,380
    edited November 2013
    yes i got one as well together with a message from yahoo that somebody tried to get into my account
  • joesman1joesman1 Member Posts: 2,053
    edited November 2013
    In Response to Re: Email from The Racing Post:
    yes i got one as well together with a message from yahoo that somebody tried to get into my account
    Posted by vaigret
    Jeez Terry. As much as a pain it's gonna be, best I think we change our passwords for everything. 
  • ianm7310ianm7310 Member Posts: 251
    edited November 2013
     
    I`ve had the same email also..
  • vaigretvaigret Member Posts: 16,380
    edited November 2013
    In Response to Re: Email from The Racing Post:
    In Response to Re: Email from The Racing Post : Jeez Terry. As much as a pain it's gonna be, best I think we change our passwords for everything. 
    Posted by joesman1
    Yes pain even if this not genuine although I seem to think it is as they dont want anything from us in response to their email.

    Have changed all mine as they probablky needed doing anyway.

    Have fun!!!!
  • wynne1938wynne1938 Member Posts: 20,556
    edited November 2013
    I got one too,probably a reminder that I should be changing all my passwords as well!
  • splashiessplashies Member Posts: 3,680
    edited November 2013
    I got 1 too, although i dont remember even having an account on that site. Certainly havent even visited that site for 3 years + and not sure why I would have made an account in the first place.




  • joesman1joesman1 Member Posts: 2,053
    edited November 2013
    In Response to Re: Email from The Racing Post:
    I got 1 too, although i dont remember even having an account on that site. Certainly havent even visited that site for 3 years + and not sure why I would have made an account in the first place.
    Posted by splashies
    I don't have an account with them. But I down load the Racing Post on line now and again.
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