Ughh frustrating, I pretty much gave up on Tuesday night and only realised earlier today how easy it would of been for me to make the top 5. I assumed everyone was booking 5k+.
Also, out of interest... IF I have won one via the skypad races, does that exclude me from winning another one (or £100) for finishing top 100 next week in the draw OR being picked in the daily draws for earning 50 points?
We're currently experiencing issues with our reports so we're unable to update the leaderboard at this time. I was hoping to have it done by now, but it looks like this may not happen until tomorrow now.
If you finish in the top 5 of the next week's races you would win £100, and if you're in the prize draw places it would be the same.
Why does the +5k leaderboard only show 1 person is currently getting an iPad? I know the 4 £100 winners have already won an iPad, but does that not mean that 4 others below the top 5 should have "iPad Air" next to their name?
Why does the +5k leaderboard only show 1 person is currently getting an iPad? I know the 4 £100 winners have already won an iPad, but does that not mean that 4 others below the top 5 should have "iPad Air" next to their name? Thanks in advance for any response! Posted by gazzaluf05
This is going to be clarified first thing Monday by our Marketing team Gazza. Thanks.
Siiick ending to a massive grind this week. Everyone went nuts the last hour!. Went out at 7pm thinking I had it locked, got back at 11:15pm and panicked lol, think I made 250 points in 30 mins! If I don't win this ipad I will steal one from the apple store.
Siiick ending to a massive grind this week. Everyone went nuts the last hour!. Went out at 7pm thinking I had it locked, got back at 11:15pm and panicked lol, think I made 250 points in 30 mins! If I don't win this ipad I will steal one from the apple store. Posted by ACES925
about 1.5k i think, thought i needed about 2k to get in, but a combo of getting stuck at work for an hour longer than i should have, and then Sky's software failing yet again meant i fell short
Has anyone received their ipads yet? I think I won mine around the 15th April but still no sign of it I know it says up to 30 days but I'm just wondering if any have been delivered yet.
Has anyone received their ipads yet? I think I won mine around the 15th April but still no sign of it I know it says up to 30 days but I'm just wondering if any have been delivered yet. Posted by IrishRose
I think I won very close to the same time you did. Received mine in less than a week so maybe worth chasing up
Has anyone received their ipads yet? I think I won mine around the 15th April but still no sign of it I know it says up to 30 days but I'm just wondering if any have been delivered yet. Posted by IrishRose
Hi Rose, I received mine the following day, good luck
In Response to Re: Skypad Races : I think I won very close to the same time you did. Received mine in less than a week so maybe worth chasing up gl Posted by huuuuume
Thanks huuuuume and Snedd for the confirmation that some have been shipped.
I contacted Sky customer care today (the name "care" doesn't really seem to be apt ). I have never been so angered by a customer contact centre in my life - I came within minutes of cancelling my account with Sky out of pure frustration as the entire communication consisted of me asking a brick wall for an answer. Is it really too unreasonable to ask if the ipad has at least been shipped yet? Honestly - you'd think I was asking them to disclose information that had to be withheld under the Offical Secrets Act.
All they kept repeating was that they wouldn't look at it until 30 days were up. I asked for a tracking number so that I could track the parcel myself - no - we can't give you that. It can be 30 days before we class it as lost... So again I ask if it has even been shipped to me yet............ Answer - I can't tell you that untiil 30 days are up.
Is it really that difficult to answer a basic question??
When I originally won the ipad I was mega excited - had a warm fuzzy glow etc etc etc. Then I missed the phonecall from Sky to confirm my details. So - I phoned Sky myself and the guy took all the details, confirmed user id and address etc. He originally told me it would probably be with me within a week. A week passes so I rang again - but this time I was told that I hadn't yet confirmed my details even though I had!!!! When I checked time of call etc to Sky on my mobile I was able to give it to the call centre - then a miracle - they found that Yes - I had called them and yes my details were on the screen afterall. However still no sign of the ipad. Hence my follow up communication again today.
I've dealt with a lot of companies running promotions due to the nature of my job - but I've never - in all my years (and that's a lot of years) come accross a customer care centre that really couldn't seem to give a toss. I am still really angry now - more than 5 hours later - at the casual dismissive attitude of the "care" department.
I have played on Sky for a few years now - and I'm not usually a moan and complain person - but at this moment in time I remain very disappointed at how this ipad promotion is being fulfilled. Great advertising for Sky at the time - great buzz about the whole thing - but now there's almost a sour taste about it.
I was told I would get mine inside a week too, and not only has mine not arrived yet, I have also had no feedback from them. It would appear from your comments that contacting C.C. would be a waste of time and probably just get me angry with Sky again. A number of years ago I played a lot on Sky poker and I had a complaint, but was told in effect I could like it or lump it. This is ok as it is their site and they can do as they wish, so I took the lump it option, withdrew my money and played elsewhere for a few years. I came back when Sky told me they had improved things, which they appear to hve done to some extent.
Comments
Does the new week start at midnight tonight?
We're currently experiencing issues with our reports so we're unable to update the leaderboard at this time. I was hoping to have it done by now, but it looks like this may not happen until tomorrow now.
If you finish in the top 5 of the next week's races you would win £100, and if you're in the prize draw places it would be the same.
I sent in an email to sky but ive still not had a response.
Could you please check if i'm in the bottom tier <5k, my name wasn't in the last leaderboard, and i think it should be.
Cheers.
Gotta love how good Sky are at running promos
Ya, totally kills the buzz when the leaderboards not updated.
Siiick ending to a massive grind this week. Everyone went nuts the last hour!. Went out at 7pm thinking I had it locked, got back at 11:15pm and panicked lol, think I made 250 points in 30 mins! If I don't win this ipad I will steal one from the apple store.
gl
Customer care are really difficult. Most time's iv dealt with them it's been the same experience you have had.
It's the advisers that deal with sky bet, i think the poker side of things is an unknown world to them lol
Maybe send a Pm to one of the sky admins, sky_adam, sky_sam, sky_peter
They would be better placed to give you an answer,or to chase it up for you.