just tried to back the horse tip that joesman has posted on the forum, went with the bookies offering the best price so went to stake £20.00 at 16/1, confirmed bet and there was still £7.50 in my account cos they wont let me put anymore than £12.50 on. i contacted customer care and i cant make head nor tale why they wont let me bet any more, can anyone explain the following chat please.
Comments
Shauna @ BoylesportsHello Craig. How may I help you?
Craighello, ive just tried to place a bet of £20 on a horse race for tomorrow and it will only let me stake £12.50
Shauna @ BoylesportsLet me check on it. Would you mind to wait for a moment?
Craigno probs
Shauna @ BoylesportsOn review of your account, I can see that your recent bet attempts have been rejected by our Automatic risk controls.
Craigwhy is this?
Shauna @ BoylesportsThis practice is a common risk management strategy within our industry and forms an important part of our business.
Craigso what do i do then, can i not have a bet?
2:44 amShauna @ BoylesportsSince we are operating an automatic bet acceptance process, there's a series of risk management processes for pricing and product offering.
Try to place a lower amount or the Starting Price.
Shauna @ BoylesportsOn review of your account, I can see that your recent bet attempts have been rejected by our Automatic risk controls.
Craigwhy is this?
Shauna @ BoylesportsThis practice is a common risk management strategy within our industry and forms an important part of our business.
Craigso what do i do then, can i not have a bet?
2:44 amShauna @ BoylesportsSince we are operating an automatic bet acceptance process, there's a series of risk management processes for pricing and product offering.
Try to place a lower amount or the Starting Price.