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Chat Abuse

TheJokerTheJoker Member Posts: 6
edited June 2014 in Feedback & Suggestions
What's the point in having chat abuse facilities when nothing gets done about it? I was banned for life some 3 to 4 years ago (without a warning 1st)for chat abuse yet just last week I was the subject of chat abuse and 1 other person on the table from hellraser2,unable to defend myself I reported him (with photographic evidence) yet nearly a week down the line since it was reported he's still got his chat privileges,you can't have different rules for different players,you either ban him for life or I want reinstating has I think 4 years of not chatting to mates while playing poker I've learnt my lesson,no doubt this will be ignored or fobbed off like I have been with the emails I've sent over the past week.

Comments

  • Nuggy962Nuggy962 Member Posts: 1,104
    edited June 2014
    Best place is always customer care.  They will NEVER tell you what they have done but they always investiagte.

    Obviously I can not comment on your case, not my place too.  I know chat abuse happens, I dont ever feel the need to defend myself to it - why rise to it, simply report and move on.  If it is serious I am sure they judge on individual merit and deal with in a fair way.

    If you want to be reinstated I would suggest not getting aggro on here - simply e-mail CS and they will judge your case individually. 

    Sorry cant be much help - just ignore the haters and concentrate on your game - no good ever cones from getting involved! 

    Run well
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