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cash for points not paid

HotwhealsHotwheals Member Posts: 337
edited September 2014 in Poker Chat
I'm not one to complain and I know its only around £11 but I have checked my account and advanced search and as I'm aware I have not received my bonus for last month. I have checked with some others and they have received there's and as I was aware it should have been paid by the end of play on Friday. Can any of the mods look into this for me please :) thanks in advance.

Comments

  • MattBatesMattBates Member Posts: 4,118
    edited September 2014
    In Response to cash for points not paid:
    I'm not one to complain and I know its only around £11 but I have checked my account and advanced search and as I'm aware I have not received my bonus for last month. I have checked with some others and they have received there's and as I was aware it should have been paid by the end of play on Friday. Can any of the mods look into this for me please :) thanks in advance.
    Posted by Hotwheals
    Its got nothing to do with the mods, they wont have access to your account. You need to speak to customer care
  • MrWh1teMrWh1te Member Posts: 963
    edited September 2014
    actually I just checked, I didn't get paid either!
  • MrWh1teMrWh1te Member Posts: 963
    edited September 2014
    yes I did, 3rd September by manual adjustment
  • HotwhealsHotwheals Member Posts: 337
    edited September 2014
    Thanks been sorted now :)
  • FCHDFCHD Member Posts: 3,178
    edited September 2014
    I thought it was just me, I was waiting to contact Customer Care on Monday.
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