Just got a reply from Sky following my e-mail stating that whilst playing PLO8 and having the winning hand I sometimes only received half my winnings. They explained this was one of the nuances of the game but have happily refunded me £212.76 Thank you Sky
Just a quick note, the team cleared up the confusion and didnt give me £39. They did state that the lobbies could be more clearer regarding the "value" amount and if its included in total winnings.
I've just received a reply to my e-mail and it reads as follows: Dear David we have looked into your query and have decided that the lobby layout is ridiculous and could be a lot clearer regarding "your value" figure and whether or not it's added to your total winnings.. We have decided to award you the sum of £39.01 to your account and are deeply sorry for any inconvenience caused. Posted by cowhead
I emailed them yesterday complaining about my poor performance in UKOPS MTTs and other MTTs in December.
I pointed them to the JimmyRiddle thread and explained that I knew about their dirty little secret.
They have responded by crediting me all of my December losses and an extra £1k hush money. I have also been placed at the top of the sky player randomiser ranking list so can confidently go all-in with a2c's now.
PS If you try this for youself - you didnt hear it from me!
[disclaimer - none of the above may actually have any basis in fact...well ok the bit about me not doing well in MTTs in December is actually true]
Hey cowhead, when I won my first few BHs I thought the exact same thing... OMFG I won a tourney... YEYYYYY, OH WAIT WTF?!?!! what's happened to my duckin' bounty?! WHO TOOKED MY BOUNTY?!!!?! But when you stop and add it all up it's clearly all there and correct.
I agree though that the layout in the lobby is confusing and I think most people wouldn't be totally clear whether or not they had been awarded it, the first time they win. So it would be great if sky could rethink the current display!
lol at phantom and his Jimmy theory. I think the fact that players have said they "tallied" up bounties after winning a tourney suggests that Im not the only person thats been confused about whether the "value" has been included in bounty total suggests the lobby could be a little clearer. I dont feel as numb now.
lol at phantom and his Jimmy theory. I think the fact that players have said they "tallied" up bounties after winning a tourney suggests that Im not the only person thats been confused about whether the "value" has been included in bounty total suggests the lobby could be a little clearer. I dont feel as numb now. Posted by cowhead
You may scoff but its working JJ cracks AA aipf - 3 games 3 wins at lunchtime, but you ain't seen this ;-)
Seriously though - glad you cleared up that sky had merely confirmed you had already got your head prize as opposed to refunding you later because you were right.
Comments
Just got a reply from Sky following my e-mail stating that whilst playing PLO8 and having the winning hand I sometimes only received half my winnings.
They explained this was one of the nuances of the game but have happily refunded me £212.76
Thank you Sky
I RAISE.......
OMFG I won a tourney... YEYYYYY, OH WAIT WTF?!?!! what's happened to my duckin' bounty?! WHO TOOKED MY BOUNTY?!!!?!
But when you stop and add it all up it's clearly all there and correct.
I agree though that the layout in the lobby is confusing and I think most people wouldn't be totally clear whether or not they had been awarded it, the first time they win. So it would be great if sky could rethink the current display!
MrsD
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