Playing a HU sng against IH8PALACE, who let's be honest is one of the best players on the site.
I won one, he won the next, as I was typing in the chat box to say GG, and goodnight the table auto focuses and decides what I actually wanted to do was re-match!
This is just 100% absolutely wrong, and is soooooo easy to solve.... rematch should NOT be the default it should be elective!
I 100% did not knowingly agree the re-match, I made it very clear in chat that this was the case and I did not play a single hand, I just sat and watched IH8PALACE take all of my money uncontested whilst he was chatting to me in the chat box knowing full well what the situation was.
It's absolutely sickening that this can happen! The software should be changed and I have had this conversation with Sky staff numerous times to no avail.
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Can I please request that someone from Sky contact me to discuss this ASAP
If you feel aggrieved you will need to speak to Customer Care about this matter.
As to your opponent, I'm not sure, under the described circumstances, what else he could have done once the game started. He has not acted improperly, that I can see.
Sorry you had a bad experience.
i think simon will apologise.
inadvertly, he was sat in. wrongly, he extended his unhappiness to his blameless opponent. he also had another option which was to play. he made judgement errors late last night.
I was annoyed at the time and with the benefit of hindsight there is nothing else that he could have done in that situation. In fairness my issue shouldn't have been with him, it is with the way the software automatically selects re-match in these situations.
So.... I apologise to IH8PALACE and will remove the last sentence from my original post as it is completely unfair.
Will get on to Customer Care today and see if they will re-fund, although I very much doubt it.
Hic!