You need to be logged in to your Sky Poker account above to post discussions and comments.

You might need to refresh your page afterwards.

People having trouble connecting to Sky Poker/Sky Bet

13

Comments

  • Lambert180Lambert180 Member Posts: 12,197
    edited February 2015
    In Response to Re: People having trouble connecting to Sky Poker/Sky Bet:
    In Response to Re: People having trouble connecting to Sky Poker/Sky Bet : They may well do that but I can't see it being related to this issue. I saw that P2P comment a while back. I don't think the download client ever uses any P2P protocol (why would it), and your browser certainly doesn't so you'd still be able to browse the SB&G sites. But it does (on the face of it) look like EE are blocking the Sky IPs for 'some reason'. Do the EE accounts have a management 'portal' where you can enable/disable parental guidance type stuff? Wondering if there's a rule that kicks in blocking 'gambling' sites at those times?   Just throwing something out there - It's probably already been discussed and excluded if it was something so obvious!
    Posted by NoseyBonk
    I have no idea about the Sky using P2P protocol thing or why they'd do it tbh, I'm useless with this stuff, but there is a link in the OP of thread to the thread where this issue is being discussed on EE's forum and it was someone there that brought up the P2P idea.

    I'm grinding MTTs these days so Sky is just one of many sites I play on, and I'm able to play on Stars, 888, Party Poker and iPoker all during the times Sky won't work, so it's definitely not a block across all gambling sites.
  • HaveaA1DayHaveaA1Day Member Posts: 203
    edited February 2015
    In Response to Re: People having trouble connecting to Sky Poker/Sky Bet:
    In Response to Re: People having trouble connecting to Sky Poker/Sky Bet : I have no idea about the Sky using P2P protocol thing or why they'd do it tbh, I'm useless with this stuff, but there is a link in the OP of thread to the thread where this issue is being discussed on EE's forum and it was someone there that brought up the P2P idea. I'm grinding MTTs these days so Sky is just one of many sites I play on, and I'm able to play on Stars, 888, Party Poker and iPoker all during the times Sky won't work, so it's definitely not a block across all gambling sites.
    Posted by Lambert180
    Its looking like this isn't just a Sky specific problem, that guy over at EE was saying he couldn't connect to Party when this s***t happens, so last night I thought I would try and I couldn't get on Party either. Then a guy over there couldn't get on Will Hill to cash in a bet, which ended up costing him £4k :( . Think this is some Evil master plan of Pokerstars to grab that last 3% of market share and get us all mass tabling Spin n Go's lol.
    In Response to Re: People having trouble connecting to Sky Poker/Sky Bet : +1 I reckon I must have missed easily like £3k+ worth of tournies on here since this started.
    Posted by Lambert180
    If its worth your while mate I would defo suggest getting a sim of these guys https://mobi-data.co.uk/uk/en/ if you have no other means of getting online, unfortunately I had to take out the 1GB 30 day rolling plan, because that 100MB was gone in no time and I only played like 4 tables of Sky for just over an hour.
  • HaveaA1DayHaveaA1Day Member Posts: 203
    edited February 2015
    Now I can log in just fine, this sh***t is confusing.
  • MrJoeBlogsMrJoeBlogs Member Posts: 163
    edited February 2015
    In Response to Re: People having trouble connecting to Sky Poker/Sky Bet:
    Now I can log in just fine, this sh***t is confusing.
    Posted by HaveaA1Day
    Same for me, I only seem to have had this problem on Sunday so far.
  • HaveaA1DayHaveaA1Day Member Posts: 203
    edited February 2015
    In Response to Re: People having trouble connecting to Sky Poker/Sky Bet:
    In Response to Re: People having trouble connecting to Sky Poker/Sky Bet : Same for me, I only seem to have had this problem on Sunday so far.
    Posted by MrJoeBlogs
    This week so far only day I had a problem was Weds and had to use my dongle.
  • HaveaA1DayHaveaA1Day Member Posts: 203
    edited February 2015
    Really thought we had seen an end to this, when I unbelievably managed to play yesterday, but couldn't get on today, just got on now.
  • HENDRIK62HENDRIK62 Member Posts: 3,234
    edited February 2015
    i have been having trouble all evening, tables freezing and /or not loading
  • Lambert180Lambert180 Member Posts: 12,197
    edited February 2015
    In Response to Re: People having trouble connecting to Sky Poker/Sky Bet:
    Really thought we had seen an end to this, when I unbelievably managed to play yesterday, but couldn't get on today, just got on now.
    Posted by HaveaA1Day
    +1

    After people saying it seemed to be fine this week I gave it a spin on Friday and played all night without any issues. I'd took the night off last night but came today thinking I'd be fine, could play Roller etc.... nope, back to how it used to be.
  • RossMcRossMc Member Posts: 159
    edited February 2015
    Just to add, as of 2 days ago I've joined the growing mob of angry/peed off EE/Sky Poker brigade.
  • HaveaA1DayHaveaA1Day Member Posts: 203
    edited February 2015
    I sent them an email on Monday I think and got this:

    Thank you for your email.

    As per the records on the system it has been escalated to CFT referral
    team  on 05/02/15,just been notified that they are still working on the
    fault and it might take another 5 days to get a response from the
    relevant team.

    I haven't been on really this week, so dont know whether they have fixed it, all I have done is click on the client to see if it would open, and so far it as been doing so.
  • MrJoeBlogsMrJoeBlogs Member Posts: 163
    edited February 2015
    I got booted off in the middle of a game on the client tonight but managed to get back on the browser.
    Apart from that it's been ok.
  • NoseyBonkNoseyBonk Member Posts: 6,185
    edited February 2015
    Just a thought.

    When you guys can't get onto any of the SB&G sites - is DNS name resolution working? I assume you're using EE name servers? Try using Google's instead (8.8.8.8 and 8.8.4.4 primary/secondary). In the properties of your network connection / TCPIP settings. Enter those manually in the DNS settings instead of just accepting the settings given to you via DHCP from your router. Command Prompt | ipconfig /all will show you what DNS server settings are currently in use.

    Incase EE are blocking SB&G via DNS.

    Probably not but worth a shot if you're still having problems. I prefer using Google's because ISPs can do some blocking via their own DNS.


  • RossMcRossMc Member Posts: 159
    edited February 2015
    I've had no issues last 2 nights (clearly kiss of death there), what about others?
  • HaveaA1DayHaveaA1Day Member Posts: 203
    edited February 2015
    In Response to Re: People having trouble connecting to Sky Poker/Sky Bet:
    Just a thought. When you guys can't get onto any of the SB&G sites - is DNS name resolution working? I assume you're using EE name servers? Try using Google's instead (8.8.8.8 and 8.8.4.4 primary/secondary). In the properties of your network connection / TCPIP settings. Enter those manually in the DNS settings instead of just accepting the settings given to you via DHCP from your router. Command Prompt | ipconfig /all will show you what DNS server settings are currently in use. Incase EE are blocking SB&G via DNS. Probably not but worth a shot if you're still having problems. I prefer using Google's because ISPs can do some blocking via their own DNS.
    Posted by NoseyBonk
    Yeh already tried this in the beginning when this problem was just the annoying lag, but when we started getting the blackouts I stopped using it thinking that might make a difference it didn't so didn't see any point in trying it again.


    In Response to Re: People having trouble connecting to Sky Poker/Sky Bet:
    I've had no issues last 2 nights (clearly kiss of death there), what about others?
    Posted by RossMc

    Oh yeh they was right back again today.......wonder what day it is?! :( , got problems with my bank at moment, thats the only thing that stopped me from cancelling my contract, so gonna give them until Sunday and when they fail us once again, i'll be on the phone to them.
  • NoseyBonkNoseyBonk Member Posts: 6,185
    edited February 2015
    In Response to Re: People having trouble connecting to Sky Poker/Sky Bet:
    In Response to Re: People having trouble connecting to Sky Poker/Sky Bet : Yeh already tried this in the beginning when this problem was just the annoying lag, but when we started getting the blackouts I stopped using it thinking that might make a difference it didn't so didn't see any point in trying it again.
    Posted by HaveaA1Day
    Ah, ok. Twas just a thought. Failed name resolution (what DNS does) wouldn't cause 'lag' - it would stop you accessing the site at all, like you get sometimes.
    Probably easier to just change ISP if no solution is found soon. Can you get out of EE easily?



  • HaveaA1DayHaveaA1Day Member Posts: 203
    edited February 2015
    In Response to Re: People having trouble connecting to Sky Poker/Sky Bet:
    In Response to Re: People having trouble connecting to Sky Poker/Sky Bet : Ah, ok. Twas just a thought. Failed name resolution (what DNS does) wouldn't cause 'lag' - it would stop you accessing the site at all, like you get sometimes. Probably easier to just change ISP if no solution is found soon. Can you get out of EE easily?
    Posted by NoseyBonk
    Still under contract til April/May I think, but gonna try and twist there arm, and get them to release me free of charge because of all this hassle.
  • NoseyBonkNoseyBonk Member Posts: 6,185
    edited February 2015
    In Response to Re: People having trouble connecting to Sky Poker/Sky Bet:
    In Response to Re: People having trouble connecting to Sky Poker/Sky Bet : Still under contract til April/May I think, but gonna try and twist there arm, and get them to release me free of charge because of all this hassle.
    Posted by HaveaA1Day
    Good luck!

    I usually use (relatively) small ISPs. I was using 'BE' who were superb, but they were aquired by Sky last year. Must admit I was concerned my 100% reliable connection would become less reliable after a large ISP took over, but to be fair it's continued to be superb since Sky took over. Sky even implemented some of the 'BE' features such as allowing you to control your own line profile, which is handy (or was, it's N/A on fibre). I've just switched to Sky Fibre Unlimited - as it happens gone live today! - so hopefully things continue to be good.

    Zen Internet are very good too.


  • HaveaA1DayHaveaA1Day Member Posts: 203
    edited February 2015
    In Response to Re: People having trouble connecting to Sky Poker/Sky Bet:
    In Response to Re: People having trouble connecting to Sky Poker/Sky Bet : Good luck! I usually use (relatively) small ISPs. I was using 'BE' who were superb, but they were aquired by Sky last year. Must admit I was concerned my 100% reliable connection would become less reliable after a large ISP took over, but to be fair it's continued to be superb since Sky took over. Sky even implemented some of the 'BE' features such as allowing you to control your own line profile, which is handy (or was, it's N/A on fibre). I've just switched to Sky Fibre Unlimited - as it happens gone live today! - so hopefully things continue to be good. Zen Internet are very good too.
    Posted by NoseyBonk
    Yeh I was with Sky before EE, and they was easily the best ISP I had ever used, and they virtually give BB away when you go thro a cashback site, got an amazing deal right now, but £100 of it is a M&S e-gift card, which isn't that great compared to my last deal I had with them that was nearly all cash. But should keep me in socks til the end of time :) .
  • HaveaA1DayHaveaA1Day Member Posts: 203
    edited February 2015
    Pretty p*ssed with EE, just got off phone they said there is nothing they can do about this problem, dont know what the **** they have supposedly been investigating then. So there gonna let me leave my contract early, but they are making me pay a £14 termination fee that they wouldn't budge on.
  • NoseyBonkNoseyBonk Member Posts: 6,185
    edited February 2015
    In Response to Re: People having trouble connecting to Sky Poker/Sky Bet:
    Pretty p*ssed with EE, just got off phone they said there is nothing they can do about this problem, dont know what the **** they have supposedly been investigating then. So there gonna let me leave my contract early, but they are making me pay a £14 termination fee that they wouldn't budge on.
    Posted by HaveaA1Day
    Brilliant.

    Since 2009 I've never had a problem playing on Sky Poker (except when it's down for maint haha) via various ISPs including Nildram, BE and Sky. So GL getting sorted.

Sign In or Register to comment.