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i need assistance from tikay plz

reelerreeler Member Posts: 422
edited May 2015 in Poker Chat
hi i need help from tikay so if your around plz replythankyou

Comments

  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 174,284
    edited May 2015

    I'm around, reeler.
  • reelerreeler Member Posts: 422
    edited May 2015
    i havent recieved the 1 thousand pounds as part of the vegas package i was on live chat earlier and they said was no evidence of me winning it . when do i recieve the 1 thousand pounds it says in terms and conditions 48 hours later . and ive heard nothing from sky. im still trying to get passport sorted out and im stressing out lol
  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 174,284
    edited May 2015

    Sorry to hear that reeler.

    Will send this thread upstairs first thing in the morning. 
  • reelerreeler Member Posts: 422
    edited May 2015
    thanks tikay
  • POKERTREVPOKERTREV Member Posts: 9,607
    edited May 2015
    Tournament ID : 10771109 £3.2k Vegas Final (SkyPoker)

    1
    Player 1GBP£3.2K
    2reelerGBP£3.2K
    3Player 3GBP£3.2K
    4Player 4GBP£3.2K
    5Player 5GBP£3.2K
    6Player 6GBP£320
  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 174,284
    edited May 2015

    Morning reeler,

    I have sent the thread upstairs.

    PS - Thanks Trev.
  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 174,284
    edited May 2015

    Hi again reeler,

    Head Office have replied, there may, it seems, be come confusion over e-Mail addresses - they DID send you an e-Mail.

    I believe Customer Care will attempt to contact you again.

    Please check your spam box, or check you are using the correct e-Mail.
     
     
  • reelerreeler Member Posts: 422
    edited May 2015
    all ive had from sky is a email telling me there is 4 more packages to be won to vegas. so my email adress must be correct
  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 174,284
    edited May 2015
    In Response to Re: i need assistance from tikay plz:
    all ive had from sky is a email telling me there is 4 more packages to be won to vegas. so my email adress must be correct
    Posted by reeler

    That does seem a little odd, reeler, but I'm sure there is some sort of logical explanation.

    They always contact VLV winners before transferring the cash, as they need the winners to sign some stuff, &, on occasion, send some documentation. It's all perfectly standard stuff.

    Fingers crossed it will all be sorted tout de suite.
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