All Categories› Poker Chat

You need to be logged in to your Sky Poker account above to post discussions and comments.

You might need to refresh your page afterwards.

Premiership Freerolls

IH8UButlerIH8UButler Member Posts: 196
edited October 2015 in Poker Chat
Has anyone else been unable to reg these? Getting a message saying not eligible when I try to register (definitely opted in and made points etc). Also live chat is now out of service. If anyone from sky reads this can you have a look at it? Always annoying to miss free chance at 2 grand!
· Share on Twitter
«1

Comments

  • aussie09aussie09 Member Posts: 8,033
    edited October 2015

    same here



    · Share on Twitter
  • Nannypat66Nannypat66 Member Posts: 141
    edited October 2015
    Ive tried all ways to get someone to help but to no avail. I emailed customer support 2 days ago on the 2nd at 4.20pm so not out of hours lol. Got acknowledgement but no reply.
     I then waited 20 mins for someone on the phone and then phone line goes dead and tried this 3 times again with no result.
    I posted on the premier page and find that at least I  am not alone. 
    I know I am eligible as I have 1321 points and my team finished 2nd
    but it still says I cant enter.
    I know its a freeroll and I have had my tokens every week etc but I would have liked to enter this tournament but it look like Im locked out.
    Good luck to everyone on the tables

    Nannypat66
    · Share on Twitter
  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 174,142
    edited October 2015


    Morning Chaps.

    I've escalated this to the Sunday Suits, & hopefully we'll get a reply quite soon.

    Bear with them please. If I hear back, I will let you know immediately.      
    · Share on Twitter
  • Nannypat66Nannypat66 Member Posts: 141
    edited October 2015
    Bless you Tikay and thank you

    Nannypat66
    · Share on Twitter
  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 174,142
    edited October 2015


    ^^^^^

    I don't get blessed very often these days  Nanny, usually it's more along the lines of blessed abuse....

    It's not sorted yet, so hold the blessings, but I'm very hopeful those boys up there in HQ will be on hand to do so shortly.
     
    It's a difficult morning for it, as I believe "Live Chat" has been experiencing some issues. Perfect storm & all that.
     
    Anyway, I'm very hopeful we will get a reply in due course, & all will be well.
    · Share on Twitter
  • mrsduckmrsduck Member Posts: 1,901
    edited October 2015
    Just checked, I cant get in either, thanks for your help TK :)
    · Share on Twitter
  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 174,142
    edited October 2015


    I have had a reply, they are now on the case, so an answer should be forthcoming soon.  
    · Share on Twitter
  • IH8UButlerIH8UButler Member Posts: 196
    edited October 2015
    Now registered thanks for raising it Tikay
    · Share on Twitter
  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 174,142
    edited October 2015

    oioi, good to hear. Hope everyone else is getting sorted, too.

    I know the lads in the office are on the case.
    · Share on Twitter
  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 174,142
    edited October 2015


    Just had a note from Upstairs - the problem should be sorted now. 

    If you were having problems Registering, try again now, fingers crossed - if you are eligible - it should now accept your registration.  

    Apologies for the temporary discomfitureaments.

    I can go back to the gym now.
    · Share on Twitter
  • aussie09aussie09 Member Posts: 8,033
    edited October 2015


    i'm in fine, ty



     
    · Share on Twitter
  • Nannypat66Nannypat66 Member Posts: 141
    edited October 2015
    Brilliant am registered, now to last past the 1st level lol.

    tyvvvm Tikay and Suits of course

    Nannypat66
    · Share on Twitter
  • Sky_DanSky_Dan Member Posts: 589
    edited October 2015
    Some epic freerolls right there, my god.
    · Share on Twitter
  • mrsduckmrsduck Member Posts: 1,901
    edited October 2015
    Woot woot I'm in! Tyty :)
    · Share on Twitter
  • ACEGOONERACEGOONER Member Posts: 1,435
    edited October 2015
    Thanks Tikay I had the same problem all resolved. As you seem to have your finger on the button would you mind asking about whats happening with the punta cana leaderboard updates. Nothing has been updated since Friday.

    If they are being worked on apologies for being eager, I wanted to get my question in before the football today after the shenanigans on Wednesday!
    · Share on Twitter
  • Sky_JPSky_JP Member Posts: 436
    edited October 2015
    In Response to Re: Premiership Freerolls:
    Thanks Tikay I had the same problem all resolved. As you seem to have your finger on the button would you mind asking about whats happening with the punta cana leaderboard updates. Nothing has been updated since Friday. If they are being worked on apologies for being eager, I wanted to get my question in before the football today after the shenanigans on Wednesday!
    Posted by ACEGOONER
    Sky_Dan's working on it now. 

    Give him 20 mins.
    · Share on Twitter
  • TimmyRaRaTimmyRaRa Member Posts: 915
    edited October 2015
    In Response to Re: Premiership Freerolls:
    In Response to Re: Premiership Freerolls : Sky_Dan's working on it now.  Give him 20 mins.
    Posted by Sky_JP
    Working on Sunday again Respect JP!
    · Share on Twitter
  • LmfaoAllinLmfaoAllin Member Posts: 1,213
    edited October 2015
    In Response to Re: Premiership Freerolls:
    In Response to Re: Premiership Freerolls : Working on Sunday again Respect JP!
    Posted by TimmyRaRa
    Double time?
    · Share on Twitter
  • Sky_JPSky_JP Member Posts: 436
    edited October 2015
    In Response to Re: Premiership Freerolls:
    In Response to Re: Premiership Freerolls : Double time?
    Posted by LmfaoAllin
    I get a day in Lieu. Just as good right?
    · Share on Twitter
  • LmfaoAllinLmfaoAllin Member Posts: 1,213
    edited October 2015
    In Response to Re: Premiership Freerolls:
    In Response to Re: Premiership Freerolls : I get a day in Lieu. Just as good right?
    Posted by Sky_JP
    I would like to think so, being on a flat rate salery its the same deal I get : )
    · Share on Twitter
Sign In or Register to comment.