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7.30 PM Rewards Freeroll Registration Issues

scrumdownscrumdown Member Posts: 1,609
edited November 2015 in Poker Chat
just tryed to enter 1000 freeroll by the way i got more then enough points the previous week  it not let me reg message come on the screen. We are unable to determine if u are able to jion this prevate tournment please try again later if the problem persists please contact are support team on 08000725185 so i phoned them up someone ansewed the phone and said hello shore holidays how can i help you
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Comments

  • jdsallstarjdsallstar Member Posts: 1,675
    edited November 2015
    Heading anywhere nice? :)

    Just had a quick google and it looks like the right number. Try dialling again or go to live chat
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  • LiftmanLiftman Member Posts: 63
    edited November 2015
    It was same for me. Working now though.

    I can't register for the UKPC freeroll though. Made enough points yesterday, and today for that matter.

    There's only two registered at the mo so I'm guessing there is some technical problem.
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  • scrumdownscrumdown Member Posts: 1,609
    edited November 2015
    its ok now its let me register
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  • AmarieAmarie Member Posts: 448
    edited November 2015
    There must be a problem, i have been able to register for he Rewards freeroll but it wont let me enter the UKPC freeroll
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  • TheSawTheSaw Member Posts: 76
    edited November 2015
    Got similar problem trying to enter the 7pm UKPC freeroll.  It’s saying I’m “not allowed to enter this private tournament”. This usually means I haven’t met the entry requirement of 20 poker points earned in last 24 hours. However, as I’m staring at a sky poker rewards balance (which was reset at midnight last night) of 20 points from 4x £5+50p STGs this afternoon, then it looks like there’s other  technical issues here.
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  • ajmiltonajmilton Member Posts: 1,458
    edited November 2015
    Just been onto CC there is a problem with ukpc freeeroll
     Daniel K: Thanks, give me one moment please Alan and I'll have a look.
     alan milton: ok 
     Daniel K: Sorry to keep you am still checking for you.
     alan milton: ok no probs
     Daniel K: Thanks for waiting Alan, I have just been advised that we are experiencing some problems with the 7pm freerole at the moment.
     Daniel K: If you keep trying it please.
     Daniel K: Hopefully it will let you in shortly.
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,626
    edited November 2015
    Hi guys,

    Sorry about this, have sent a note upstairs, but it may be too late.

    Please contact Customer Care, they may be more helpful.

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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,626
    edited November 2015

    Well done AJ.
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  • RLT16RLT16 Member Posts: 1,433
    edited November 2015
    also just spoke to Cc they said we should be able to rgister within the next 10 minutes
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  • AmarieAmarie Member Posts: 448
    edited November 2015
    Hi all, i just spoke to customer care, a lovely chappie called Peter S, he checked my points etc and I am now in the game, gl all

    Anne

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  • RLT16RLT16 Member Posts: 1,433
    edited November 2015
    its fixed exactly 10 minutes later, Wp louise from CC
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,626
    edited November 2015

    Good stuff.

    I also got a reply from Upstairs, and they identified and sorted the issue.
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  • NoseyBonkNoseyBonk Member Posts: 6,185
    edited November 2015
    Great job. Hopefully 'Scrumdown' is now happy (and thread title edited I see).


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  • stuarty117stuarty117 Member Posts: 1,395
    edited November 2015
    I have also had a problem










    I have just been knocked out sigh
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  • mumsiemumsie Member Posts: 8,219
    edited November 2015
    In Response to Re: 7.30 PM Rewards Freeroll Registration Issues:
    Great job. Hopefully 'Scrumdown' is now happy (and thread title edited I see).
    Posted by NoseyBonk
    I think the having a laugh bit was
    just tryed to enter 1000 freeroll by the way i got more then enough points the previous week  it not let me reg message come on the screen. We are unable to determine if u are able to jion this prevate tournment please try again later if the problem persists please contact are support team on 08000725185 so i phoned them up someone ansewed the phone and said hello shore holidays how can i help you
    Posted by scrumdown
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  • SnufferSnuffer Member Posts: 3,057
    edited November 2015
    Maybe they can sort the payouts out now ;)
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  • gerardirlgerardirl Member Posts: 1,299
    edited November 2015
    Im glad shore holidays sorted it ;)

    Ger
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  • mumsiemumsie Member Posts: 8,219
    edited November 2015

    SHORE TRAVEL

    We’re very proud of what we do. In fact, we love it, and we’d like to show you why. Let us help you with your next holiday and judge us for yourselves. We’re not like the travel agencies you’ll walk past on the high street, or the faceless booking engines you might stumble upon online. We’re here to guide you, to inspire you, to tailor a trip to your precise needs, and to make sure your time away is perfect. And here’s how it all starts
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  • gerardirlgerardirl Member Posts: 1,299
    edited November 2015
    Are you sure you didnt press re dial, perhaps your wife has arranged a surprise trip abroad for you.

    Ger
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