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problem with rewards Freeroll

stuarty117stuarty117 Member Posts: 1,395
edited December 2015 in Poker Chat
Its took the extra prizes out of the main prizepool again

1st £52 + £1 Mil UKPC Final
2nd £31.20 + £1 Mil UKPC Final
3rd £20.80
4th £15.60
5th £15.60
6th £15.60
7th £1
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Comments

  • craigcu12craigcu12 Member Posts: 3,962
    edited November 2015
    either that or they've cut prize pool.
    exited 143 and got £1.04 a position normally £3
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,626
    edited November 2015

    Hi,

    If that is an error, and it does look like one, it will be sorted in the morning.
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,626
    edited December 2015

    Good morning,

    I have sent this thread up to the Office for them to have a look at.

    Will keep you informed if & when I hear further.
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,626
    edited December 2015


    The Office have acknowledged there was a bit of a prob with this last night.

    It should have been £1,000 cash, plus 2 x £240 UKPC Final Seats for Sunday. 

    In fact, £560 cash was paid, plus the 2 UKPC seats.

    So those who cashed were underpaid.

    They will be sorting this out, probably later today, but please bear with them, as the amounts are very small & there are a lot of them.

    Thanks.   
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,626
    edited December 2015


    I am informed by Upstairs that all the cashes have now been corrected, & under payments credited to players accounts.

    Apologies for the faux pas
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  • stuarty117stuarty117 Member Posts: 1,395
    edited December 2015
    TY tikay for sorting :)
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  • Jacksn_5Jacksn_5 Member Posts: 8
    edited December 2015
    In Response to Re: problem with rewards Freeroll:
    I am informed by Upstairs that all the cashes have now been corrected, & under payments credited to players accounts. Apologies for the faux pas
    Posted by Tikay10

    Hello, I finished about 140ish in mondays freeroll - awarded £1.04 

    Should I have won more? Nothing more credited in my account??

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  • stuarty117stuarty117 Member Posts: 1,395
    edited December 2015
    U will have got it. You have to search all transactions and u will see the manual adjustment was made today
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  • Jacksn_5Jacksn_5 Member Posts: 8
    edited December 2015
    In Response to Re: problem with rewards Freeroll:
    U will have got it. You have to search all transactions and u will see the manual adjustment was made today
    Posted by stuarty117
    Ah yes, thankyou - found it. Beers all round!
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