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LAG AND SITTING OUT PLZ FIX

REDARROW61REDARROW61 Member Posts: 443
edited January 2016 in Poker Chat
Last 2 days whilst playing spin up tables ,  some  are lagging and auto sitting people out . I have asked at the table if it was the same for them  and they all said yes . Fis needed plz .
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  • mumsiemumsie Member Posts: 8,218
    edited January 2016
    Yes, its kicked it big time, all tables lagging and forum hardly accessible
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  • GaryQQQGaryQQQ Member Posts: 6,804
    edited January 2016
    I just had a nightmare at a £5.75 BH final table. Severe lag, timing out, missing hands. At least one other player was being affected during 4-handed play. I got second place in the end, so I suppose I can't be too miffed, but I'd much rather have been able to play normally.
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,626
    edited January 2016
    Confirmed, same here.

    It was worst between 6 and 6.30 pm, lots of players AWAY, and severe lag.

    It has cleared for me now though, and playing normally.
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,626
    edited January 2016
    Please report to CC if it continues, as I cannot do anything to assist this evening.

    Thanks.
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,626
    edited January 2016

    As of now (6.55pm) I am on 3 tables, and there are no AWAY players, and it seems to be ok now (for me).

    Hope it's the same for you.
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  • mumsiemumsie Member Posts: 8,218
    edited January 2016
    https://youtu.be/kZrJLV7-KJc

    this also happeneds most nights
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  • Darkangel7Darkangel7 Member Posts: 2,585
    edited January 2016
    In Response to Re: LAG AND SITTING OUT PLZ FIX:
    As of now (6.55pm) I am on 3 tables, and there are no AWAY players, and it seems to be ok now (for me). Hope it's the same for you.
    Posted by Tikay10
    Omg the lag is rediculous. What's happening?
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  • vinny67vinny67 Member Posts: 112
    edited January 2016
    7.05pm happening on both my tables 
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,626
    edited January 2016

    I can only repeat what I said above, if you are still encountering problems, please contact CC. 

    Sorry I can't be more helpful.  
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  • waller02waller02 Member Posts: 9,111
    edited January 2016
    Unplayable
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  • shakinacesshakinaces Member Posts: 1,590
    edited January 2016
    Can someone at Sky turn their server off and on again please?
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  • mumsiemumsie Member Posts: 8,218
    edited January 2016
    https://youtu.be/1uzTS0_b9v0

    and again at 7:11

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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,626
    edited January 2016

    Guys, I managed to get hold of a Suit, the problem is site-wide, right across all of SB&G.

    They have got Engineers on the case as highest priority righty now, but I can't tell you any more than that.
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  • Darkangel7Darkangel7 Member Posts: 2,585
    edited January 2016
    Thanks Tikay, they are aware of the problem and for non urgent stuff they can be emailed. I just tried to play the UKPC freeroll. I didn't stand a chance. Some lucky devils didn't seem to be affected as badly as some of us were so didn't stand a chance of getting anywhere. Hope it's rectified soon.
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,626
    edited January 2016


    Guys,

    I understand the problem is site-wide, right across SB&G, all sites are having the same issue.

    Engineers are working on it as highest priority, but I don't know any more than that.
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  • mumsiemumsie Member Posts: 8,218
    edited January 2016
    and again https://youtu.be/1uzTS0_b9v0 

    and again and again. 


    4 times in the last half  hour

    Sky CC respose We are experiencing technical issues  - We are aiming to resolve these ASAP. Unfortunately we are not offering compensation for this.
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  • rawhandrawhand Member Posts: 437
    edited January 2016
    WEB Version running OK
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,626
    edited January 2016
    In Response to Re: LAG AND SITTING OUT PLZ FIX:
    WEB Version running OK
    Posted by rawhand
    That's useful to know, thanks Rawhand.
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,626
    edited January 2016

    I can't advise others what to do, as it is affecting everyone differently, but I've quit my session, as it was so laggy.

    I've been told again that it's site-wide, so quite a headache, but all Engineers are on the case as highest priority, obviously.
     
    If I hear any more, I'll let you know, assuming I can access the Forum, even that is flaky.       
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  • churchy18churchy18 Member Posts: 1,850
    edited January 2016
    Keeps taking a bit too open tables then getting sat out or when betting timer keeps going but no action then sat out bit of a pain.

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