Feedback Area

BigHawk89

Is there any point in having this as part of the forum? I dont think anybody from sky ever goes there, have seen at least 10 posts from the past month unanswered.

I have been having regular connection issues where my tables all freeze up and I get a message saying "communication error" and have to reload all my tables manually.

Anybody else have issues like this?

mumsie

Hi.

Everyone had connection issues last night, except people who didnt play or didnt have connection issues.

Tikay10

In Response to Feedback Area:

Is there any point in having this as part of the forum? I dont think anybody from sky ever goes there, have seen at least 10 posts from the past month unanswered. I have been having regular connection issues where my tables all freeze up and I get a message saying "communication error" and have to reload all my tables manually. Anybody else have issues like this?
Posted by BigHawk89

Hi Hawk,

When addressed to Sky, I try to answer most of them, or send them Upstairs, where appropriate.

I looked in there several times today, & did see your question, but it was not addressed to Sky Poker, it appeared to be addressed to players. ("Anybody else have issues like this?")

Apologies if I misunderstood.
 
As "mumsie" noted, everyone, or almost everyone, had that problem between 18.20 & 20.10 last night, as there was a site-wide issue. During that period, I kept everyone informed with updates, such as I was able.

 

BigHawk89

In Response to Re: Feedback Area:

In Response to Feedback Area : Hi Hawk, When addressed to Sky, I try to answer most of them, or send them Upstairs, where appropriate. I looked in there several times today, & did see your question, but it was not addressed to Sky Poker, it appeared to be addressed to players. (" Anybody else have issues like this?") Apologies if I misunderstood.   As "mumsie" noted, everyone, or almost everyone, had that problem between 18.20 & 20.10 last night, as there was a site-wide issue. During that period, I kept everyone informed with updates, such as I was able.  
Posted by Tikay10

Thanks for the reply.

I didnt address it to sky because i assumed the feedback area was just for problens with the site.

I guess ill just have to suck it up and deal with the connection issues, will try and change browser etc.

percival09

Hawky, try disabling your antivirus while playing, or go on to settings and make Sky Poker an exception. AVS causes so much **** sometimes

BigHawk89

In Response to Re: Feedback Area:

Hawky, try disabling your antivirus while playing, or go on to settings and make Sky Poker an exception. AVS causes so much **** sometimes
Posted by percival09

Thanks Matt

Ive tried it, hope it works!

FCHD

In Response to Re: Feedback Area:

Hawky, try disabling your antivirus while playing, or go on to settings and make Sky Poker an exception. AVS causes so much **** sometimes
Posted by percival09

I'm sorry, that is a terrible idea.