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rewards freeroll prizepool

dandandan1dandandan1 Member Posts: 4
edited March 2016 in Poker Chat
the buy in cost of the top five ukops seats has been deducted from the prizepool !
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  • MrWh1teMrWh1te Member Posts: 963
    edited March 2016
    lol well spotted
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  • mumsiemumsie Member Posts: 8,216
    edited March 2016
    Times are hard.
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  • mumsiemumsie Member Posts: 8,216
    edited March 2016
    Times are hard.
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  • IllbebackIllbeback Member Posts: 25
    edited March 2016
    I think its bad
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  • hhyftrftdrhhyftrftdr Member Posts: 8,036
    edited March 2016
    In Response to Re: rewards freeroll prizepool:
    I think its bad
    Posted by Illbeback
    I think it will get sorted.
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  • Phantom66Phantom66 Member Posts: 5,542
    edited March 2016
    Hopefully just an error in setup and will be paid out correctly?
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  • Phantom66Phantom66 Member Posts: 5,542
    edited March 2016
    Thought I had best check Ts and Cs and they still say..

    1. From Monday 7th - Monday 28th March, the Rewards Freerolls will give away UKOPS XVI Main Event seats to the final five players, in addition to the £1,000 prizepool.

    but OP is right about lobby cash values

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  • SnufferSnuffer Member Posts: 3,057
    edited March 2016
    This happened before and payouts were corrected after 
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,584
    edited March 2016

    Nothing I can do tonight lads, but will try and get it sorted in the morning.

    Apologies.
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  • stokefcstokefc Member Posts: 7,887
    edited March 2016
    i come 2nd yipee :)

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  • Special101Special101 Member Posts: 34
    edited March 2016
    wd stoke i came 6th the other day bubble boy lol
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,584
    edited March 2016

    Morning.

    I've sent a note up to the Office, making them aware of this issue.
     
    I'll try to keep you informed.
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,584
    edited March 2016

    UPDATE

    I've had a reply, & they plan to get this corrected today.

    It'll take a goodly while, as it's quite awkward, so be patient please.
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,584
    edited March 2016


    Crikey, no sooner had I written "please be patient" than the Office tell me they have sorted this out, & the additional monies will be paid into players accounts shortly.

    Apologies for the misunderstandingaments, these things happen from time to time.
     
    As you were.      
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,584
    edited March 2016

    If you have a query on the corrected payments, a file of what has been paid to whom will be lodged with the Contact Centre later this morning, but please don't hassle them yet, it will take a while to disseminate the info.
     
    You should be able to see what you have - or have not - been credited later this morning by going to "My Account", there should be a Manual Transfer showing.
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,584
    edited March 2016


    The additional payments have now been credited to those who were inadvertently short-changed.
     
    I now have a spreadsheet which lists the additional payments, so if you have any queries, let me know, & I'll take a look at what you were paid additionally.

    Kudos to the Team in Leeds who have sorted this quickly & efficiently.      
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  • Nannypat66Nannypat66 Member Posts: 141
    edited March 2016
    Mines in thank you very much for speedy resolution and thank you Mr Tikay for
     the update.

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  • stokefcstokefc Member Posts: 7,887
    edited March 2016
    Thx sky poker  and  Tikay I was happy enough with the seat
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  • VespaPXVespaPX Member Posts: 12,485
    edited March 2016
    Hi Tony

    Finished a respectable 9th and got £9 (no additional payments, if applicable, received as yet).
    Could you have a quick check to see it this is correct?
    Cheers
    Mick
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,584
    edited March 2016
    In Response to Re: rewards freeroll prizepool:
    Hi Tony Finished a respectable 9th and got £9 (no additional payments, if applicable, received as yet). Could you have a quick check to see it this is correct? Cheers Mick
    Posted by VespaPX
    Hi Mick,

    The Spready says "£11" against your name, though I'm unsure if that is £11 in total, or an additional £11.

    I was under the impression that the extra payments had been made to players now. Leave it for an hour or two, & let me know if you do not get the additional £2 or £11, whatever it is. I suspect it should be £11 extra, but I'm not entirely certain.

    I don't know how much 9th was supposed to pay, or did pay, hence I'm a little unclear as to numbers. 

    Congrats, by the way, very nice.       
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