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software crashes

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  • NoseyBonkNoseyBonk Member Posts: 6,184
    edited March 2016
    In Response to Re: software crashes:
    ^^^ All noted & agreed Matt. The issue is being highlighted right now, & I hope it can be addressed.
    Posted by Tikay10

    Even though this issue doesn't affect me from a playing perspective (I don't actually play 20 tables I just do it for these tests) your assistance with this and a lot of other things on here is noted and appreciated.
    If you need any further tests/info in relation to this, then feel free to drop me a line.


  • GFKIJKLLGFKIJKLL Member Posts: 3
    edited March 2016
    In Response to Re: software crashes:
    In Response to software crashes : Morning Mr Kill. I will certainly pass your comments on. I can see just from a quick peruse on Sharkscope that you play a LOT of DYM's concurrently, up to 30 an hour. (I have no "back office" access at Sky Poker, so Sharky is my only means of seeing who plays what).   Just to help with the reply...... Can I assume you use the Download Client? How many tables, on average, do you play at any one time? I can't promise a meaningful response from The Business, but I will be sending it up to them this morning for comment.   I hope we can get this sorted, & thank you for your patience.    
    Posted by Tikay10

    yes i do use download client.
    When i looked at my phisical memory i was using on sky it keeps going up 
    untill it crashes even when the tables i have finished is shut down it doesnt really drop.
    When i play on another site i just tested i dont hadrly get any physical memory increase .

  • yuranASSetyuranASSet Member Posts: 485
    edited April 2016
    I upgraded to a brand new desktop just after the new year and it should be able to run the lights for New York City. Unfortuantely, I can only add another 3 tables to about 10 or 11 before it starts crashing again.

    That said, there are certain players that seem able to run about 17-19 with no issues.

    Rather odd.
  • MattBatesMattBates Member Posts: 4,118
    edited April 2016
    Any update on this, software is still crashing if I put in decent volume which is pretty frustrating. Should I just move some volume to another site?
  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 169,669
    edited April 2016
    In Response to Re: software crashes:
    Any update on this, software is still crashing if I put in decent volume which is pretty frustrating. Should I just move some volume to another site?
    Posted by MattBates
    I'll try & get an update, Matt.
  • Jac35Jac35 Member Posts: 6,491
    edited May 2016
    In Response to Re: software crashes:
    In Response to Re: software crashes : I'll try & get an update, Matt.
    Posted by Tikay10
    Any fix forthcoming?
  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 169,669
    edited May 2016
    In Response to Re: software crashes:
    In Response to Re: software crashes : Any fix forthcoming?
    Posted by Jac35
    No solid news so far, Paul, but I do mention it every time I have a Meet with the Team.
  • MattBatesMattBates Member Posts: 4,118
    edited May 2016
    I had the issue where regged games dont go bold again last night. It had been fine for a little while. 
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