Contacted Customer care to be told because somehow I won £7 I will not receive the balance of my entry to 9.30 Bounty hunter even though I did not play a hand. Not a happy person Posted by cazzie58
That's just unacceptable. Have another go at them and dont take No for an answer.
well i have just been onto live chat because i was playing three £55 DYM with still 6 players in all 3, sky have kindly given me £100 back from each tournament meaning i have doubled my money on all three, and also as a goodwill gesture for my inconvenience, they have given me £250 to spend at sky vegas and they are going to send me a laptop to the value of £2,000 pounds!!!!
***carlsberg don't do customer care teams but if they did they'd probably be the best customer care teams in the world***
My name is Scott Morley alias Masher699 i was playing in a £1000 guarenteed tournament which was £5.50 buy in on thursday febuary the 4th the site went down and i cudnt play any hands and lost my buy in fee. could u please get back 2 me on this matter thanks
Comments
well i have just been onto live chat because i was playing three £55 DYM with still 6 players in all 3, sky have kindly given me £100 back from each tournament meaning i have doubled my money on all three, and also as a goodwill gesture for my inconvenience, they have given me £250 to spend at sky vegas and they are going to send me a laptop to the value of £2,000 pounds!!!!
***carlsberg don't do customer care teams but if they did they'd probably be the best customer care teams in the world***