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Error message

The--DonThe--Don Member Posts: 392
edited July 2016 in Feedback & Suggestions
Hi

I have just bought a new computer and when I try to download the Sky client, I get this error message popping up.

The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author.

Any ideas on how to get around this please?

Comments

  • NoseyBonkNoseyBonk Member Posts: 6,184
    edited July 2016
    Sometimes your anti-virus package can cause that.
    Try disabling it while you do that download/install (enable it again afterwards).

  • scouse_redscouse_red Member Posts: 5,968
    edited July 2016
    also use internet explorer to download as sometimes Chrome / firefox gives this error
  • The--DonThe--Don Member Posts: 392
    edited July 2016
    In Response to Re: Error message:
    also use internet explorer to download as sometimes Chrome / firefox gives this error
    Posted by scouse_red

    That worked a treat.

    Thanks.

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