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Verification

josemourinjosemourin Member Posts: 1
edited September 2016 in Poker Chat
Anyone else got a problem with verification? Ive been playing for a week no problems ,now theyre looking for my passport number to verify my age, Wasnt a problem for the last week, Worse still, Ive put in my correct  passport number and theyre saying its invalid!!!!
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,326
    edited September 2016
    In Response to Verification:
    Anyone else got a problem with verification? Ive been playing for a week no problems ,now theyre looking for my passport number to verify my age, Wasnt a problem for the last week, Worse still, Ive put in my correct  passport number and theyre saying its invalid!!!!
    Posted by josemourin
    Morning Special One,

    Well done on last night's win.

    Changes in legislation, Money Laundering laws, Source of Funds, Responsible Gaming & Gaming Commission rules all now require very close monitoring & verification of Customer's Accounts, & it all comes under "Compliance". 

    It is not a Sky Poker thing, it applies to ALL sites licensed to operate in the UK & RoI. It is a GOOD thing that Sky Poker take these matters very seriously.
     
    Players personal accounts & details cannot be discussed here due to DPA legislation, but, in a nutshell, if everything as to your Account is hunky dory you have nothing to worry about.
     
    Feel free to contact Customer Care, but it can't really be discussed in detail here.       
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