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33/1 winner and get paid as a 6/1 shot

UrABawBag2UrABawBag2 Member Posts: 122
edited May 2017 in Sports & Betting Chat
extremely  pi***d  of  with  sky bet  today.  after backing  a  33/1  winner  e.way,  and  bet was  paid  out  i  look back 30 mins  later  to  see  my  account  now 26 pound less.  as they  then  pay  me out as a 6/1shot. inbetween  this  im  putting  on  more  bets  thinking  i  can afford  it,

also  im  not  in  the  habit  of  backing  5/1  shots e/way  so  i feel i have  lost  again as i  would  have  backed  it  as a single.

live  chat  just  gave the  usual response   traders  gave  the wrong  price  heres the  rules  blah blah  blah. and  it  took  about 25 mins to  get  through tolive chat  aswell  great customer  service.


soi  have told them ok  last  time  i  bet  here withdrawing  my funds.

any 1 had an  issue  like  this  before.  my  1st  experience  of  this  and  more  gutted as  i now  love the  poker  site. and am now making  astance  on  leaving  sky  bet /poker  /casino  for  good.

thoughts please.
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Comments

  • SnufferSnuffer Member Posts: 3,057
    edited May 2017
    I'm assuming your horse was Dark Outsider at Killarney?

    They are well covered in the terms and conditions when they make an "obvious" error of offering 33/1 on a 5/1.

    Still sucks though but I am pretty sure all other betting sites are also covered by these mistakes.

    Just self-exclude from sky bet and you can still play your poker here.


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  • vaigretvaigret Member Posts: 16,380
    edited May 2017
    this is poor form and ok they can prob under T & C but I thought each bookmaker made his own odds, that of course is what
    BOOKMAKER means so if they made their book with that horse at 33-1 then they should pay. If they made a mistake in making their book so badly then I would never bet with them because they shouldn't even be in the game. SCHOOLBOY ERROR.

    And of course if they never pay out on their mistakes they will never learn!!!!!
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  • UrABawBag2UrABawBag2 Member Posts: 122
    edited May 2017
    In Response to Re: 33/1 winner and get paid as a 6/1 shot:
    this is poor form and ok they can prob under T & C but I thought each bookmaker made his own odds, that of course is what BOOKMAKER means so if they made their book with that horse at 33-1 then they should pay. If they made a mistake in making their book so badly then I would never bet with them because they shouldn't even be in the game. SCHOOLBOY ERROR. And of course if they never pay out on their mistakes they will never learn!!!!!
    Posted by vaigret

    they went  on  about  trader  made  wrong  price  up i said  i  didnt  back  with  the  trader  i bet  with  you  skybet.
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  • wynne1938wynne1938 Member Posts: 20,556
    edited May 2017
    There is an ombuds man you can take your case to,covers book making complaints
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  • UrABawBag2UrABawBag2 Member Posts: 122
    edited May 2017
    In Response to Re: 33/1 winner and get paid as a 6/1 shot:
    There is an ombuds man you can take your case to,covers book making complaints
    Posted by wynne1938
    not  worth the  hassle  wynne  for  26  quid.  i  just  thought  skybet  beeing a  respectable  and  leading  bookmaker  they  would  honour  their  mistake.

    but  they  accept  no  responsibility  and  blame the  trader
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  • vaigretvaigret Member Posts: 16,380
    edited May 2017
    In Response to Re: 33/1 winner and get paid as a 6/1 shot:
    In Response to Re: 33/1 winner and get paid as a 6/1 shot : not  worth the  hassle  wynne  for  26  quid.  i  just  thought  skybet  beeing a  respectable  and  leading  bookmaker  they  would  honour  their  mistake. but  they  accept  no  responsibility  and  blame the  trader
    Posted by UrABawBag2
    They never have been and never will be a true bookie they are amatuers in that trade and is why I don't touch them with a bargepole. Agree prob not worth hassle and honour is a foreign word.
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  • Phantom66Phantom66 Member Posts: 5,542
    edited May 2017
    I suppose in a way its like when an online shop accidentally prices up an item at a wrong price like £1 for a £1k tv.

    They do not have to honour the wrong price and ts and cs are in their favour.

    I can see the difference with a bookie. A data entry error is one thing and setting a price wrong is another. Book prices auto adjust with volume of bets so what happened in the market on this bet?

    I would write an email to cc if I were you.

    If you are a loyal customer and placed a bet at your normal stakes you may get a goodwill gesture.

    More likely if you bet regularly and todays bet was at normal stakes.

    I assume that news of the wrong price would have spread quickly in todays social media/always connected world.

    If i was in cc at sky bet i would look after regulars but dismiss non regulars who put their only bet on in months at higher than normal stakes.

    As already stated they dont have to though.


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  • UrABawBag2UrABawBag2 Member Posts: 122
    edited May 2017
    In Response to Re: 33/1 winner and get paid as a 6/1 shot:
    I suppose in a way its like when an online shop accidentally prices up an item at a wrong price like £1 for a £1k tv. They do not have to honour the wrong price and ts and cs are in their favour. I can see the difference with a bookie. A data entry error is one thing and setting a price wrong is another. Book prices auto adjust with volume of bets so what happened in the market on this bet? I would write an email to cc if I were you. If you are a loyal customer and placed a bet at your normal stakes you may get a goodwill gesture. More likely if you bet regularly and todays bet was at normal stakes. I assume that news of the wrong price would have spread quickly in todays social media/always connected world. If i was in cc at sky bet i would look after regulars but dismiss non regulars who put their only bet on in months at higher than normal stakes. As already stated they dont have to though.
    Posted by Phantom66
    get  were  your  coming  from  phantom   yes im  a regular  customer. *mug punter most  of  the  times  mostly  small  bets no  more  than  a  fiver  win  unless  my  bankroll  is  healthier.
    the  bet  in  question  i had  no idea  it  was  a  5/1 shot  as i only  looked at  race  2 or 3 mins  before  the  off  and  the  tipster  gave  it  a good  write  up.  i  only  put  75 pence  e.way giving  me  a  return  of  about  33  quid. for  them  to  then  take  money out  of  my  account  and  pay  me  7 pound .  if i  knew  it  was a 5/1  shot  i more  than  likely  of  had  3  quid  on it  giving  me  a returm  of  18  quid  feel like  ive  been  cheated  twice.

    and  3  times as i  placed  more  bets  at  higher stakes  than  i normally  would  have,  as i  could  afford  it  at  the  time/
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  • SnufferSnuffer Member Posts: 3,057
    edited May 2017
    When we sign up to betting sites we have the option to read the terms and conditions....I don't...I'm guessing most don't.

    The OP has obviously not in this case....a 5/1 shot is offered at 33/1 with no promotions attached.

    Alarm bells should be ringing, I would snap call and bet heavy on it...what's to lose?

    Horse wins at SP 5/1....happy days if got 33/1

    Site pays out at 5/1...meh I still won but maybe I should have read them t's and c's 

    You never see a poor bookmaker.
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  • MICKYBLUEMICKYBLUE Member Posts: 2,035
    edited May 2017
    if a item in the shop is wrongly priced they have to honour it.

    if a bookie offers a price and then changes it as incorrect due to there mistake id expect them to honour it. i wont be placing any more bets with sky either, its about time i had a seperate betting account from my poker account anyways.
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  • hhyftrftdrhhyftrftdr Member Posts: 8,036
    edited May 2017
    In Response to Re: 33/1 winner and get paid as a 6/1 shot:
    if a item in the shop is wrongly priced they have to honour it. if a bookie offers a price and then changes it as incorrect due to there mistake id expect them to honour it. i wont be placing any more bets with sky either, its about time i had a seperate betting account from my poker account anyways.
    Posted by MICKYBLUE


    No they don't.

    Snuffer knows what he's talking about. Annoying, but bookies can do this and its all in their Ts and Cs. Similar things can happen with flights and hotels when they are mispriced.

    For the bolded bit above....If an item is priced incorrectly on the shelf, or scans at the wrong price at the till, retailers are under no obligation to honour it, under the Sale of Goods Act. They can offer the item at the correct price or refuse your money and withdraw the product from sale.

    If a pricing mistake is not noticed and the customer pays for an item at the reduced cost, the purchase is considered a legally binding contract between the retailer and the customer. The shop has no legal right to claw back any money if it later realises there has been an error.

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  • vaigretvaigret Member Posts: 16,380
    edited May 2017

    Exactly right hh on what you say. If the shop offers at the wrong price and accepts that amount they are stuffed however Skybet and other non bookmakers who should see their book doesn't balance before they offer price,  can offer the price on a product ie your selection/odds , can accept your money and then renege under T & C's which are unfair as you so clearly showed with your SOGA explanation. 

    This apart from incompetence is unfair trading, urabb might have gone with a different retailer if SKY had given the correct odds.  

    Market Trader- Buy a car for a £1
    Client - Heres a £1
    MT-Thank you , good day and here are the keys.

    Round the corner MT nicks the car back.

    MT -Buy a car for a £1
    Client-Her's a £1
    MT -Thank you and here-----------------------------

    neat business that. Very homourable!!!!!!

    Honest Joe up the road who is a competent market trader/ bookie goes to the wall

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  • vaigretvaigret Member Posts: 16,380
    edited May 2017
    I also wonder how many times they have given the wrong price on a horse and it has lost and wether they have given money back. Anybody experienced that ?
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  • Phantom66Phantom66 Member Posts: 5,542
    edited May 2017
    I think the shop selling goods and online betting analogy still holds up.

    The transaction is not complete until the bet is settled.

    An example of that in the punters favour is that if the price drifts they will get the better SP odds (assuming the place it somehere that guarantees that).

    Another example is if a fancied horse is a N/R then the rule 4 deduction will be applied so your returns are adjusted down to account for that.

    Back to the shop, if you go in and pay and walk out with the goods, transaction over, you have completed the contract.

    If you click and reserve, or even pay in advance online and go collect, if the shop recognises the error it does not have to complete the transaction (physically hand over the goods) at the incorrect price.

    ......................

    I do find it a tad ironic that SB&G own Oddschecker which is what alot of punters use to check odds, smart punters would have been alerted to the anomaly and placed a bet on sky bet as a result.

    I think in general there is a point that alot of the online providers have been laying off skilled personnel to keep an eye on their books and market movers. Instead they rely on a subcontractor to set the book and then the s/w to adjust according to where the money is going.

    There are risks to that approach as Neil Channing eluded to in a post on his thread.


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  • vaigretvaigret Member Posts: 16,380
    edited May 2017
    In Response to Re: 33/1 winner and get paid as a 6/1 shot:
    I think the shop selling goods and online betting analogy still holds up. The transaction is not complete until the bet is settled. An example of that in the punters favour is that if the price drifts they will get the better SP odds (assuming the place it somehere that guarantees that). Another example is if a fancied horse is a N/R then the rule 4 deduction will be applied so your returns are adjusted down to account for that. Back to the shop, if you go in and pay and walk out with the goods, transaction over, you have completed the contract. If you click and reserve, or even pay in advance online and go collect, if the shop recognises the error it does not have to complete the transaction (physically hand over the goods) at the incorrect price. ...................... I do find it a tad ironic that SB&G own Oddschecker which is what alot of punters use to check odds, smart punters would have been alerted to the anomaly and placed a bet on sky bet as a result. I think in general there is a point that alot of the online providers have been laying off skilled personnel to keep an eye on their books and market movers. Instead they rely on a subcontractor to set the book and then the s/w to adjust according to where the money is going. There are risks to that approach as Neil Channing eluded to in a post on his thread.
    Posted by Phantom66
    Brilliant post Phantom  and your last couple of sentences sum it up superbly.

    Just being naughty a little bit more . Tongue in cheek.

    I think I will set up an exchange account , lay 5-1 shots at 33-1. Take money when they lose then when they win , say sorry I made a mistake laying that at 33-1 you can only have 5-1. LOL
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  • jordz16jordz16 Member Posts: 2,253
    edited May 2017
    I have had this before on bet365, it was a National League match and i noticed one of the teams strikers was priced up at 40/1 to score first and 16/1 to score anytime, i could see their mistake as a player with a very similar name was playing in defense for the opposition... anyway I had a good 3 figures on both bets and it came in, i was over the moon as you can imagine, but i never got paid, not even at the expected odds, instead my bet was refunded as it was an error and the next day i got an email saying my account was being closed for me trying to exploit an error on their site!. 

    I think skybet are one of the best on the market for these type of situations, they tend to be quite fair and id say 90% of the time they will offer you a goodwill gesture if they mess something up.
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  • hhyftrftdrhhyftrftdr Member Posts: 8,036
    edited May 2017
    I used to bet/punt on South American football quite frequently back in the day. One Sunday, Skybet had the (only a couple) markets up for a game in Chile. The game had already been played on Saturday night!

    Suffice to say I got as much on, without being too greedy/obvious, on the match result and correct score, and suffice to say Skybet didn't pay out once they realised their error.

    Whilst I sympathise with OP, it was a clear palp and all bookies would do the same. Seems foolish to close an account over it.
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  • Phantom66Phantom66 Member Posts: 5,542
    edited May 2017
    I found the thread that I refered to above from Neil Channing....

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