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No sound on ipad

SnufferSnuffer Member Posts: 3,057
edited August 2017 in Feedback & Suggestions
Anyone else having this issue?

Was fine yesterday, tried 3 different iPads and same issue, tried browser and app. TIA.
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Comments

  • RattiousRattious Member Posts: 382
    edited May 2017
    My Macbook pro is slient too!


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  • DTM81DTM81 Member Posts: 6
    edited May 2017
    Im getting no sound on ipad or on iphone through the app even thou sounds are on full and activated!? 
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  • SnufferSnuffer Member Posts: 3,057
    edited May 2017
    Had a few days off from playing and tried again tonight but still no sound.

    Can someone from Sky acknowledge this thread please.
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  • RedmjcRedmjc Member Posts: 1
    edited May 2017
    Having the same issue no sound for 1week now 
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 169,585
    edited May 2017

    Morning guys.

    I've passed this Upstairs, if I hear anything back I'll let you know.

    Apologies for any inconvenience.
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  • SnufferSnuffer Member Posts: 3,057
    edited May 2017
    In Response to Re: No sound on ipad:
    Morning guys. I've passed this Upstairs, if I hear anything back I'll let you know. Apologies for any inconvenience.
    Posted by Tikay10
    Thanks TK
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  • step22step22 Member Posts: 6
    edited August 2017
    I play on a tablet so am always reverted to the mobile site which has no sound. When the game starts I can log into the desktop site which has sound. This means I miss 1 or 2 hands. This is going on for months. I would play elsewhere but I prefer the structure of tournaments here.


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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 169,585
    edited August 2017
    In Response to Re: No sound on ipad:
    I play on a tablet so am always reverted to the mobile site which has no sound. When the game starts I can log into the desktop site which has sound. This means I miss 1 or 2 hands. This is going on for months. I would play elsewhere but I prefer the structure of tournaments here.
    Posted by step22
    Hi Step,

    I'll pass this up & see if we can get it sorted.

    Apologies.
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 169,585
    edited August 2017

    Hi again Step,

    The problem has been escalated to the Service Desk (they are the folks who mend things), so hopefully it will be resolved quite soon.
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  • Sky__JamesSky__James Member Posts: 450
    edited August 2017
    We've tested on Iphone and Ipad and sound is working fine on both. Is it still not worikng for anyone?
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  • step22step22 Member Posts: 6
    edited August 2017
    In Response to Re: No sound on ipad:
    Hi again Step, The problem has been escalated to the Service Desk (they are the folks who mend things), so hopefully it will be resolved quite soon.
    Posted by Tikay10
    Thanks Tikay
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  • step22step22 Member Posts: 6
    edited August 2017
    In Response to Re: No sound on ipad:
    We've tested on Iphone and Ipad and sound is working fine on both. Is it still not worikng for anyone?
    Posted by Sky__James
    I'm on an android tablet and still no sound on m.skypoker.
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