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Downloading client issues

BUDO114BUDO114 Member Posts: 2
edited August 2017 in The Poker Clinic
Just bought a new laptop, tried to download the client, it wont let me its just showing up as air file with a blank page to the left, and directing me to an app to open the file, but there is nothing that opens it, the only thing different about the new comp is it has an i7 processor, why would a stronger better computer not be able to download the client has anyone else had a similar issue? 
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Comments

  • NoseyBonkNoseyBonk Member Posts: 6,183
    edited August 2017
    Nothing to do with the CPU.

    It should be very simple.


    You'll see a page containing a section saying "Download Sky Poker Now" and underneath it "This Application Requires the Adobe AIR Runtime"

    Click on the 'Sky Poker' bit in 'Download Sky Poker Now' and you should get prompted to save the file Skypoker-1-145 (Installer Package). Save it to your desktop and then just double click it to execute & follow instructions from there.


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  • BUDO114BUDO114 Member Posts: 2
    edited August 2017
    In Response to Re: Downloading client issues:
    Nothing to do with the CPU. It should be very simple. Go to  https://www.skypoker.com/secure/poker/sky_lobby/download You'll see a page containing a section saying "Download Sky Poker Now" and underneath it "This Application Requires the Adobe AIR Runtime" Click on the 'Sky Poker' bit in 'Download Sky Poker Now' and you should get prompted to save the file Skypoker-1-145 (Installer Package). Save it to your desktop and then just double click it to execute & follow instructions from there.
    Posted by NoseyBonk
     yeah that was simple sorted now didnt even notice there was a download under the client, it always just worked before when i downloaded , maybe you should get a job with sky, when I asked  whoever answered the chat, basically told me there was nothing that could be done. thanks for that. 
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  • NoseyBonkNoseyBonk Member Posts: 6,183
    edited August 2017
    Excellent :) Good lucks at the tables!

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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 169,623
    edited August 2017

    Thanks very much Nosey, much appreciated.
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