All Categories› Poker Chat

You need to be logged in to your Sky Poker account above to post discussions and comments.

You might need to refresh your page afterwards.

No action buttons puzzled n Angry

M3LLYM3LLY Member Posts: 2
edited September 2017 in Poker Chat
 Hi, this maybe a simple fix and im being really stupid..
I downloaded the app last night, went to a table to start game.
But no action buttons, fold, call, bet etc. how are we supposed to play????. I think the buttons are there but lower down on screen,
how do we access them. Ive checked reviews and lots of us have same prob. Im on an android phone using the MOBILE app.
 Please help. Mel
· Share on Twitter

Comments

  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,247
    edited September 2017

    Hi M3LLY,

    I make a point of never getting involved in replying to questions put to Mr Channing - it's his thread, & it seems a little rude for me to interject.
     
    However, you've raised a technical query, & Mr C probably knows as much about IT & software as I do - which is not much - so to save you waiting, & perhaps sitting there drumming your fingers on the table impatiently, I'll move this thread to a section of the Forum where one of the tech savvy players is more likely to spot it, & perhaps come up with an answer or workaround. I'll also have a word with the Office to see if they can somehow remotely troubleshoot the problem. 

    I don't doubt - as you note - that others have the same problem. However, an awful lot of players play via the App night after night, without the symptoms you suggest. Arguably, it's not the Rolls Royce of Apps, but neither is it a Trabant.

    PS - Sorry you are having problems, but I'm sure we can sort it.  

     
     
     
    · Share on Twitter
  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,247
    edited September 2017

    This was posted in Chat with Channing, but, as explained in my reply above, that was not really the most effective Board for this question, so I've moved it here.

    Can anyone assist?
    · Share on Twitter
  • mumsiemumsie Member Posts: 8,184
    edited September 2017
    I vaguely remember something similar about a year ago ,when someone posted the problem and a few people said they had a similar experience.


    someone from sky popped in the thread and thanked everyone for feedback , the problem got instantly fixed, I think they rolled back an update. 

    Something to do with scaling, I guess.

    Ill see if I can find the thread.
    · Share on Twitter
  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,247
    edited September 2017

    Top man mumsie, TYVM.
    · Share on Twitter
  • waller02waller02 Member Posts: 9,095
    edited September 2017
    I had this problem too. Although this was around 3 months ago and I haven't played on the app since then. I do remember being told to update to the latest version but that did not solve the problem for me.
    · Share on Twitter
  • mumsiemumsie Member Posts: 8,184
    edited September 2017
    Ive not managed to find the thread, im on my mobile, ill try when next to pc.

    I downloaded the app to see if I could duplicate the error.



    · Share on Twitter
  • mumsiemumsie Member Posts: 8,184
    edited September 2017
    Here.

    · Share on Twitter
  • HENDRIK62HENDRIK62 Member Posts: 3,232
    edited September 2017
    In Response to Re: No action buttons puzzled n Angry:
    Hi M3LLY, I make a point of never getting involved in replying to questions put to Mr Channing - it's his thread, & it seems a little rude for me to interject.   However, you've raised a technical query, & Mr C probably knows as much about IT & software as I do - which is not much - so to save you waiting, & perhaps sitting there drumming your fingers on the table impatiently, I'll move this thread to a section of the Forum where one of the tech savvy players is more likely to spot it, & perhaps come up with an answer or workaround. I'll also have a word with the Office to see if they can somehow remotely troubleshoot the problem.  I don't doubt - as you note - that others have the same problem. However, an awful lot of players play via the App night after night, without the symptoms you suggest. Arguably, it's not the Rolls Royce of Apps, but neither is it a Trabant. PS - Sorry you are having problems, but I'm sure we can sort it.        
    Posted by Tikay10

    Top marks for mentioning the pride of Eat Germany...
    · Share on Twitter
  • pomfrittespomfrittes Member Posts: 2,981
    edited September 2017
    In Response to Re: No action buttons puzzled n Angry:
    In Response to Re: No action buttons puzzled n Angry : Top marks for mentioning the pride of Eat Germany...
    Posted by HENDRIK62


      Is that the German arm of Just Eat ?
    · Share on Twitter
  • KadoomKadoom Member Posts: 124
    edited September 2017
    Chuck it oot the nearest windae.
    · Share on Twitter
  • HENDRIK62HENDRIK62 Member Posts: 3,232
    edited September 2017
    In Response to Re: No action buttons puzzled n Angry:
    In Response to Re: No action buttons puzzled n Angry :   Is that the German arm of Just Eat ?
    Posted by pomfrittes

    Lol, wpwp I wrote it on my tiny iphone, knew there was a reason I used to have one of these massive galaxy note thingies.
    · Share on Twitter
  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,247
    edited September 2017
    In Response to Re: No action buttons puzzled n Angry:
    In Response to Re: No action buttons puzzled n Angry : Lol, wpwp I wrote it on my tiny iphone, knew there was a reason I used to have one of these massive galaxy note thingies.
    Posted by HENDRIK62
    Think the saying goes "a bad workman always blames his tools".

    Or as you might write;


     " bd workmn lwys blmes his tools".

     
    · Share on Twitter
  • NChanningNChanning Member Posts: 869
    edited September 2017

     I had been planning to say "Hold down shift and F6 at the same time and if that doesn't work think about turning it off and on again".

     Always very excited when people think I'll know the answer to the technical ones though.
    · Share on Twitter
  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,247
    edited September 2017
    In Response to Re: No action buttons puzzled n Angry:
     I had been planning to say "Hold down shift and F6 at the same time and if that doesn't work think about turning it off and on again".  Always very excited when people think I'll know the answer to the technical ones though.
    Posted by NChanning
    I just tried that, & it opened my car boot.
    · Share on Twitter
  • swanstuswanstu Member Posts: 261
    edited September 2017
    In Response to Re: No action buttons puzzled n Angry:
    In Response to Re: No action buttons puzzled n Angry : I just tried that, & it opened my car boot.
    Posted by Tikay10
    That made me :D
    · Share on Twitter
Sign In or Register to comment.