free bet tokens

conorshay1

hi sky, I received 25 pounds worth of free bet tokens on Monday , I used 5 pounds worth and the rest has disappeared , please help

Tikay10

conorshay1 said:

hi sky, I received 25 pounds worth of free bet tokens on Monday , I used 5 pounds worth and the rest has disappeared , please help

Hi mate,

I can't assist with Sky Bet stuff I'm afraid, you'll need to get hold of CC, sorry.

conorshay1

thanks tikay for quick reply, wasn't sure as they were tokens I received from sky for winning the dtd the Monday before

rainman215

Good evening Conor.
Sky bet tokens normally have an expiry date.
All the best.
Rainman215.

conorshay1

they couldn't say what happened , butt put 20 pound in account

Tikay10

conorshay1 said:

they couldn't say what happened , butt put 20 pound in account

Well done Conor.

Love a happy ending, me.

j3ono

conorshay1 said:

hi sky, I received 25 pounds worth of free bet tokens on Monday , I used 5 pounds worth and the rest has disappeared , please help

Hi Conor
Sorry just seen this, basically Tokens can only be used for One games entry worth more than tokens or you lose the difference 🙂£25 for £33 costs you £8 or if not wanting to use your own cash, £22 game lose £3 🙂and they expire after 7 days.
So if you use £5 of £25 you lose £20.
Basically the tokens were issued to give players better flexibility over the bigger MTT they wished to play, not restricted them to a specific game.
Hopefully that helps.
Rugolden
Jon

conorshay1

thanks jono, yes the customer care did explain this to me , I will hopefully remember if I manage to win again , thankyou