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Bonus Boost
Jac35
Member Posts: 6,492
in Poker Chat
Great promotion
A couple of questions on it
How do we confirm which boost we get. I believe I have the 30% boost?
When does the boost happen?
A couple of questions on it
How do we confirm which boost we get. I believe I have the 30% boost?
When does the boost happen?
Comments
You should get an e-Mail today confirming your Bonus Boost. However, that only applies if A) You are opted in, & b) If you are opted in to Marketing Comms.
Some folks have opted out of Marketing Comms, so they won't get the e-Mail.
As far as I am aware, the Bonus Boost is applied to all points earned between Noon today & 23.59 on 24th December.
I only self excluded because it takes time away from grinding and I end up watching football every evening, not because I had a problem, but I regret doing so now. God ****!
Obviously I can't reverse the self exclusion but is there a way to get this bonus boost sorted or am I out of luck on that?
Thanks
You should be getting the boost if you can play poker on the site and you opted in etc
I definitely opted in but like Tikay mentioned, if I'm not getting market comms I can't take part. I got a 50% boost too!
Any idea how to turn market comms off or on? I know for a fact I've never turned them off myself.
Also, according to advent calendar t&c if you're excluded from skybet you can't take part.
'8. Customers who are, or become self-excluded, from Sky Betting and Gaming products during the promotion period will not be eligible to participate in this promotion or receive any points, bonuses or tickets during the period in which they are self-excluded.'
Not receiving an email just means you wouldn't have been notified of your boost, doesn't affect whether or not you receive one. I get the feeling the t&c you quoted is just confusingly worded and as long as you opted in you should be eligible.
I'm hoping you're right about the t&c. I think the wording could mean if I'm excluded from poker I can't take part in poker promos rather than my previous conclusion.
I need to clarify that. It certainly COULD mean "excluded from ALL Sky Betting & Gaming products", or it could mean "excluded from ONE product".
I will pass it up to the office to clarify. They might reply to you directly (i.e., not on the Forum) for DPA reasons.
One thing they won't be able to do is reverse or end a Self-Exclusion. That's not Sky Poker being mean, it's a Responsible Gaming & Gaming Commission edict.
This is obviously difficult to see on cash but if you play an MTT/ S&G it is very easy to see at the end of the game. The points are certainly being boosted though.
Regarding market comms - is there no way I can get these turned on for poker related matters? I don't want to miss out on anything!
Why not phone CC and ask for the self exclude to be lifted ?
0330 024 4777
As I noted earlier, this is not SB&G or Sky Poker being mean, or jobsworths - it's a condition of their Licence.
The Responsible Gaming climate at present is very very important, & I don't see the situation changing any time soon.
If folks feel the need to Self-Exclude, then they absolutely should, no argument. But bear in mind a Self-Exclude cannot be undone under any circumstances.