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Software issue?

CraigSG1CraigSG1 Member Posts: 1,832
in Poker Chat
Using Safari on my Mac and since weekend I have only been able to play on four tables. The fifth just tries to load and thats it.
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Comments

  • HENDRIK62HENDRIK62 Member Posts: 3,232
    Craig I use Macbook, 6 tables this evening, using download client.
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  • CraigSG1CraigSG1 Member Posts: 1,832
    i use browser
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,229

    I am not aware of anyone else complaining about this issue Craig. Normally, for something like this, the Contact Centre get plenty of complaints, & then a round robin e-Mail is sent to the Poker Team. As far as I am aware, this has not happened.

    It might make sense to report it to CC, then the Poker Team will be asked to comment.
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  • WilhelmWilhelm Member Posts: 1,730
    I actually have the same thing but only started playing on browser recently so just assumed it was normal.
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,229
    Wilhelm said:

    I actually have the same thing but only started playing on browser recently so just assumed it was normal.

    Hi Willhelm, pronounced Villhelm. (Sorry for saying it wrong all those years on the Show).

    I really don't know, to be honest, I've not used the Broswer for years.

    I'll ask the Team tomorrow, but I can't do much about it today.
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  • K0BAYASHlK0BAYASHl Member Posts: 2,029
    I always use browser. The Download Client is always laggy for me. Cards dont move across the screen smooth and always a slight delay which annoys me :D
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  • WilhelmWilhelm Member Posts: 1,730
    Tikay10 said:

    Wilhelm said:

    I actually have the same thing but only started playing on browser recently so just assumed it was normal.

    Hi Willhelm, pronounced Villhelm. (Sorry for saying it wrong all those years on the Show).

    I really don't know, to be honest, I've not used the Broswer for years.

    I'll ask the Team tomorrow, but I can't do much about it today.
    Don't forget spelling it wrong. ;)

    No need for you to apologise, but I'll apologise if that came across as passive-aggressive. Merely an observation.
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  • LiftmanLiftman Member Posts: 63
    I've had the client crash multiple times this last week when playing lots of tables. It must have cost me at least 3 or 4 games and that's 30 - 40 quid gone just like that. Not good enough.

    I don't know if there is an error log somwhere that can be looked at?
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,229

    Ahh, single "L", sorry.

    Memo to self ; W pronounced as V, & a single L.

    I once mistakenly misread a players name on the TV Show, the name came down my crackly earpiece, & I misheard it, understandably.

    I thought they said "Geraldgirl" but in fact it was "Gerardirl".

    What a difference a g makes - the chap - who is a very nice chap & a good virtual friend - never let me forget that one mistake, & still mentions it now from time to time. 8 years on.

    Its an interesting psychological point, how it disturbs us so when our name is spelt incorrectly.
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,229
    Liftman said:

    I've had the client crash multiple times this last week when playing lots of tables. It must have cost me at least 3 or 4 games and that's 30 - 40 quid gone just like that. Not good enough.

    I don't know if there is an error log somwhere that can be looked at?

    Sorry to hear that @Liftman , but I'm not aware of any new issue which would cause these multiple crashes, there would have been plenty of Forum comment if there were I would have thought.

    Are you on Browser or Download, desktop or mobile etc?

    Sorry I can't help further. Or even at all.

    If you go across to "Feedback & suggestions", here.....


    https://www.skypoker.com/secure/poker/sky_lobby/community/forums#/categories/feedback-suggestions

    ....the Techy guys should pick it up & may be more helpful.
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  • LiftmanLiftman Member Posts: 63
    I'm playing on the downloadable client on a PC. I did get some kind of Flash error a couple of weeks ago about a sandbox violation or something. So anyway I reinstalled both Flash and Sky poker and it seemed okay. But then this last week when playing lots of tables it would occasionally freeze and then crash. It has done it at least 5 or 6 times.

    By the time you get 10+ tables restarted 5 minutes can have gone by and in a Turbo DYM that's a lifetime. You either blinded down on the bubble or sat out when you could have shoved / called with a big hand you were dealt. Costing you the most likely win.
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  • dragon1964dragon1964 Member Posts: 3,054
    Hi Liftman
    I too play on the DC on a PC.
    Rarely any problem but twice in last few days, it has crashed.
    Tables freeze then a window pops up saying skypoker has stopped working, windows is trying to rectify it (not exact wording).
    I just close and open the browser for speed but I only had 2 or 3 tables open.
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  • LiftmanLiftman Member Posts: 63
    Yes that is exactly what happens. Freeze then a window pops up followed by a crash.

    I have tried the browser before but unfortunately had problems there too. To the point where some Sit n Go's simply don't open and you don't even know about it if you are busy playing lots of tables. Lost money there too, good job I'm rich lol.
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