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Lost satellite ticket?

ImplicityyImplicityy Member Posts: 65
I've just won a seat into tonight's main and unregistered because I thought I'd grab dinner before playing which would take me past 8pm.. but when I go to re-register it's not giving me the option to use my ticket?

Comments

  • Jac35Jac35 Member Posts: 6,492
    edited January 2018

    I've just won a seat into tonight's main and unregistered because I thought I'd grab dinner before playing which would take me past 8pm.. but when I go to re-register it's not giving me the option to use my ticket?

    Ouch
    Yeah, I’m afraid once you dereg you lose it.
    Hopefully they can sort something as you didn’t know. Try Customer Care

    Btw
    In future, reg in advance and it will give the the Cash prize instead. You can then dereg and then Re reg when you’re ready. If that makes sense?
  • MattBatesMattBates Member Posts: 4,118
    You don't get tickets like on other sites, speak to customer care and explain what has happened and they should sort this for you. If you reg beforehand and win a seat then you get cash for the seat won and cash when you unreg so you could then buy in for cash after the game has started.
  • ImplicityyImplicityy Member Posts: 65
    Thanks guys, I tried to get through to live chat but phoning them was quicker, I'm back in now :)
  • Jac35Jac35 Member Posts: 6,492

    Thanks guys, I tried to get through to live chat but phoning them was quicker, I'm back in now :)

    Good stuff
    Always phone them, they’re always very helpful
  • hhyftrftdrhhyftrftdr Member Posts: 8,036
    edited January 2018
    MattBates said:

    You don't get tickets like on other sites, speak to customer care and explain what has happened and they should sort this for you. If you reg beforehand and win a seat then you get cash for the seat won and cash when you unreg so you could then buy in for cash after the game has started.

    Yep, and then you have a nice trip to hel1 to look forward to.
  • LmfaoAllinLmfaoAllin Member Posts: 1,213


    Yep, and then you have a nice trip to hel1 to look forward to.

    Depends which way your moral compass points.

    I hear yours tends to point in the direction of the nearest gentleman's public convenience building.
  • HENDRIK62HENDRIK62 Member Posts: 3,232



    Yep, and then you have a nice trip to hel1 to look forward to.

    Depends which way your moral compass points.

    I hear yours tends to point in the direction of the nearest gentleman's public convenience building.
    https://youtu.be/7Zoj8OYEmNg
  • albion90albion90 Member Posts: 9
    Hi all found this and thought I'd give it a bump as I have a somewhat related issue!

    I satellited into yesterdays 50k Major then de-registered due to an unexpected change of plan for the evening. I was expecting the buy-in would go to my account, however it didn't and now Customer Care have advised they can't credit my account with cash. Instead it must be used as a token where I have to contact them each time so they can register me to a tournament - with satellites apparently not counting.

    Is there really no way the buy-in can't be cashed into my account? As I'd like to use the money to play some cash and attempting to win a seat to day 1b of the SPT, rather than tournaments which are different to the one that I initially satellited into anyway.

    I just find it a very inconsistent satellite system that you can already have a seat via earlier satellites (eg the SPT) or by pre-registering like above and get the cash value, yet this example can't.

    Would greatly appreciate any advice!
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