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SPT Satellites change from today.

Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,229
in Poker Chat

Quick remindo, that from today until 11th February, SPT Satellites will qualify you for

Day 1B,

the Saturday.


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Comments

  • StayOrGoStayOrGo Member Posts: 12,187
    edited January 2018
    GL all going for the Saturday seat now. :=)

    Remember you can carry biggest stack forward, so worth going for whether you already have a Friday seat or not.

    I'll be giving it a go.

    See you at the tables.

    GL!
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  • ImplicityyImplicityy Member Posts: 65
    The semi didn't even run tonight... Literally everyone took the money and unreg'd.
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,229
    Implicityy said:

    The semi didn't even run tonight... Literally everyone took the money and unreg'd.

    That's unforch.

    At least that's better than when 2 or 3 players Reg early for a satellite & agree to "flip", which is anti-social in the extreme.

    How does it work if you qualify & it does not run - do you get entered into tonight instead, oir do you get a refund? I should know that, of course. But I don't.
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  • MattBatesMattBates Member Posts: 4,118
    This seems strange as normally the last quarter doesn't finish until the semi has started. For example, Thursday Finished at 21:53.

    Also reg for the semi opens at 9.15 which stops players from earlier quarters playing for the £48 cash.

    For the sat to run you tend to need some direct buy ins and then the main quarter finishes after the £48 sat has started and you get more runners. Rather than players taking the £48 cash I think it is more likely that not enough players had sat in/bought in to make the semi start.
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  • MattBatesMattBates Member Posts: 4,118
    Tikay10 said:

    Implicityy said:

    The semi didn't even run tonight... Literally everyone took the money and unreg'd.

    That's unforch.

    At least that's better than when 2 or 3 players Reg early for a satellite & agree to "flip", which is anti-social in the extreme.

    How does it work if you qualify & it does not run - do you get entered into tonight instead, oir do you get a refund? I should know that, of course. But I don't.
    Refunds have to manually be done by sky the next day.
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,229
    MattBates said:

    Tikay10 said:

    Implicityy said:

    The semi didn't even run tonight... Literally everyone took the money and unreg'd.

    That's unforch.

    At least that's better than when 2 or 3 players Reg early for a satellite & agree to "flip", which is anti-social in the extreme.

    How does it work if you qualify & it does not run - do you get entered into tonight instead, oir do you get a refund? I should know that, of course. But I don't.
    Refunds have to manually be done by sky the next day.

    Thanks for the earlier explanation Matthew.

    Manual Refunds - yes, I remember now. Not sure whether it gets done on Saturdays & Sundays though, it MAY have to wait until Monday. If so, hope that is OK @Implicityy
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  • MattBatesMattBates Member Posts: 4,118
    @clarke1789 see above regarding your question here.

    https://www.skypoker.com/secure/poker/sky_lobby/community/forums#/discussion/173005/spt-semi-tournament
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  • clarke1789clarke1789 Member Posts: 29
    Hi I qualified for the semi last night - can I not just be entered into tonight's one? Wondered what had happened!
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,229
    clarke1789 said:

    Hi I qualified for the semi last night - can I not just be entered into tonight's one? Wondered what had happened!

    Hi bud.

    Pretty sure if you speak to Customer Care, they will sort it for you.

    I could try & sort it, but I fancy that might get messy.
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  • MattBatesMattBates Member Posts: 4,118
    Tikay10 said:

    clarke1789 said:

    Hi I qualified for the semi last night - can I not just be entered into tonight's one? Wondered what had happened!

    Hi bud.

    Pretty sure if you speak to Customer Care, they will sort it for you.

    I could try & sort it, but I fancy that might get messy.
    Customer care are normally good but not sure if they will be in this instance, think its a @SkyJames or @Sky_SamT one to resolve.
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  • clarke1789clarke1789 Member Posts: 29
    Thanks for your help both.
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  • CxE1CxE1 Member Posts: 204
    A multi million pound business that wont fix this is rather embarrassing. Support will pass to poker team. Last time it happened to me it took over 2 weeks to get money back. Support passed to poker team. I get a call to say they will make an exception and refund my own money. How very generous. When i asked as to when there will be a fix and i want a response, i was informed i cant have my money as case has to remain open if i want an answer to that. I play along. Laid up in bed with a mix of australian/chinese/french flu i was fairly entertained by various email exchanges. I may have a difference of opinion on what constitutes for customer care. Finally, i get a response from a sensible lass who advises plans in place for this feature to be added.

    Always make sure funds returned to account.
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