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Where do u claim compensation for the software screwing you over?

steveyseesteveysee Member Posts: 74
in Poker Chat


Not being able to see 1st hand of final table whilst all the other tables are fine. Software is a joke, same problem happening to a lot of people for years and nothing being done about it... its ridiculous.
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Comments

  • EvilPinguEvilPingu Member Posts: 3,462
    Not much chance of compensation, they'll probs just say it's the same for everyone.
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  • EssexphilEssexphil Member Posts: 8,875
    No chance of compo. It is the same for all.

    However, this has been a problem for a long time-hopefully the fabled new software will finally cure this problem.

    The nut low software still seems to be Party-entire site crashed last Sunday
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  • aussie09aussie09 Member Posts: 8,033

    it was definitely a fold there, you clearly had nothing.


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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,210
    edited March 2018

    Sorry to hear that @steveysee

    The problem, as you suggest, has existed for some time now, & has proven resistant to attempts to cure it.

    It affects everyone equally I believe, so there's a bit of swings & roundabouts involved, but in this case, with just over 2 Bigs & only 2 "free" spots before your BB, it is bound to be more painful.

    Nobody will ever know if you'd have busted that hand, or even played it, but no, it's not right.

    You can speak with CC I guess, though whether compo would be offered I vey much doubt, as it's impossible to prove any loss, & in any event, the Site T & C's have a disclaimer for such things.

    Apologies, of course.
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  • MISTY4MEMISTY4ME Member Posts: 6,355
    aussie09 said:


    it was definitely a fold there, you clearly had nothing.


    :D:D ......Brilliant Aussie
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  • EvilPinguEvilPingu Member Posts: 3,462
    edited March 2018
    aussie09 said:


    it was definitely a fold there, you clearly had nothing.


    If he shoved, he was clearly going Tolouse to the Big Blind.
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  • Sky__JamesSky__James Member Posts: 451
    The new software will allow you to see your cards I guarantee it! You had 9 4 off that hand by the way.
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  • madprofmadprof Member Posts: 3,461
    Silver lining? At least you didn't forego a blind?
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  • K0BAYASHlK0BAYASHl Member Posts: 2,029
    Sky__James said:

    The new software will allow you to see your cards I guarantee it! You had 9 4 off that hand by the way.

    It’s ace how you can just tell someone their cards :)

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  • MISTY4MEMISTY4ME Member Posts: 6,355
    edited March 2018
    K0BAYASHl said:

    Sky__James said:

    The new software will allow you to see your cards I guarantee it! You had 9 4 off that hand by the way.

    It’s ace how you can just tell someone their cards :)

    It must help James' search having the hand ID on the screenshot ;)
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  • Jac35Jac35 Member Posts: 6,492
    Out of interest, how much compensation do you think you should get for missing one hand in a £2 rebuy?
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  • K0BAYASHlK0BAYASHl Member Posts: 2,029
    MISTY4ME said:

    K0BAYASHl said:

    Sky__James said:

    The new software will allow you to see your cards I guarantee it! You had 9 4 off that hand by the way.

    It’s ace how you can just tell someone their cards :)

    It must help James' search having the hand ID on the screenshot ;)
    Yeah I know that but the other day Larson told him a day and a rough time and James got his hand for him.
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  • MISTY4MEMISTY4ME Member Posts: 6,355
    K0BAYASHl said:

    MISTY4ME said:

    K0BAYASHl said:

    Sky__James said:

    The new software will allow you to see your cards I guarantee it! You had 9 4 off that hand by the way.

    It’s ace how you can just tell someone their cards :)

    It must help James' search having the hand ID on the screenshot ;)
    Yeah I know that but the other day Larson told him a day and a rough time and James got his hand for him.
    I suppose that is the 'POWER of the SKY GODS'

    ...... good player and a nice lad SKY James is too, having shared a table with him in Brighton for several hours
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  • BoxsterBoxster Member Posts: 4,462
    Sky__James said:

    The new software will allow you to see your cards I guarantee it! You had 9 4 off that hand by the way.

    I convinced a player HU, when I called his bluffs, that I had a 'reveal button' that I could use 3 times only to show his hole cards :smile:
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,210
    Boxster said:

    Sky__James said:

    The new software will allow you to see your cards I guarantee it! You had 9 4 off that hand by the way.

    I convinced a player HU, when I called his bluffs, that I had a 'reveal button' that I could use 3 times only to show his hole cards :smile:
    Ha, very good.
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