Anyone else used this offer from Sky Bet?, i bet £5 on Sunday for the England match and got no token - sent an email to Sky Bet twice and got no reply.
Anyone else used this offer from Sky Bet?, i bet £5 on Sunday for the England match and got no token - sent an email to Sky Bet twice and got no reply.
Which market and outcome?
If you bet on England to win, there was minimum odds of 1/2 and England to win wouldn't have covered the min odds as they were around 1/5 or 2/9 with most bookies.
It was England ‐1 (Win) @ 8/11 - i got £8.64 return. It's no big deal, i am only cheesed off because i didnt get a reply from Sky Bet to either of my emails.
Anyone else used this offer from Sky Bet?, i bet £5 on Sunday for the England match and got no token - sent an email to Sky Bet twice and got no reply.
I can't really help with Sky Bet stuff Mr @55013, but please be patient, I'm sure you'll get a reply in due course.
The World Cup - especially England games - have seen record activity over on Sky Bet, huge numbers of Uniques & stakes, both of England's games have broken the record for bets placed on a single event in Sky Bet's entire history. Whilst it's regrettable, it's inevitable that with such traffic loads, keeping up with e-Mails & contacts to customer Service falls a bit behind.
I'm also aware that this particular offer exceeded expected redemptions by some way, & by & large, (almost....) everyone else got their token on time.
Assuming the odds were 8/11, I say double check those odds though as they probably were lower than 1.5 otherwise you should have had no problem getting the token. There was no requirement to opt in.
Comments
If you bet on England to win, there was minimum odds of 1/2 and England to win wouldn't have covered the min odds as they were around 1/5 or 2/9 with most bookies.
There was a thread in one of the betting sections about the promo here -https://community.skypoker.com/discussion/173752/sky-bet-offer
No idea if any of that helps.
The World Cup - especially England games - have seen record activity over on Sky Bet, huge numbers of Uniques & stakes, both of England's games have broken the record for bets placed on a single event in Sky Bet's entire history. Whilst it's regrettable, it's inevitable that with such traffic loads, keeping up with e-Mails & contacts to customer Service falls a bit behind.
I'm also aware that this particular offer exceeded expected redemptions by some way, & by & large, (almost....) everyone else got their token on time.
Hopefully it'll be sorted quite soon.
Other Ts and Cs also apply which can eliminate some from the promotion
https://m.skybet.com/lp/poker-free