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How do I re-register?

michmarmichmar Member Posts: 10
in Poker Chat
Hello
I won a satellite for tonight's 6k bounty and unregistered myself by mistake. I've tried to re-register but it takes money from my account. How do I get back in (also can I change to play next Sunday?). Many thanks
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Comments

  • mumsiemumsie Member Posts: 8,179
    edited July 2018
    Give them a ring and tell them about your misclick, they are super helpful and the tune played whilst on hold is awesome.

    They will re-register you for free. Good luck.


    +443300244777 @michmar
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  • K0BAYASHlK0BAYASHl Member Posts: 2,029
    edited July 2018
    How did you de register by accident? You mean you thought you would get the £33 back? :)

    Next time if you register for the tourney(if it’s nkt already started) then win a sattilite. Then you can de register from the tourney and you’ll get the buy in back.
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,173
    K0BAYASHl said:

    How did you de registers by accident? You mean you thought you would get the £33 back? :)

    Next time if you register for the tourney(if it’s nkt already started) then win a sattilite. Then you can de register from the tourney and you’ll get the buy in back.

    Have to admit, I was wondering exactly that. We see that stated frequently, "I de-registered by mistake after winning a satellite".

    How exactly do we "de-register by accident"? It's not a one click job.

    Anyway, as advised by others, if the OP speaks to Customer Care, I'm sure they will try to help.

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  • michmarmichmar Member Posts: 10
    Thanks Mumsie, took your advice and spoke to Customer Care and all sorted
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