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satsuma40satsuma40 Member Posts: 10
in Poker Chat
anyone having problems with games loading
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,173
    It's now been escalated to the right people in the Tech Team.

    I'll keep you informed as to progress in resolving it, if any.

    Until then, there's nothing more you or I can do, so please try to be patient.

    Thank you, & of course, apologies
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  • eddie18eddie18 Member Posts: 50
    how long does this take?? tours on pause ??
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,173
    eddie18 said:

    how long does this take?? tours on pause ??



    No idea Eddie, as soon as I hear anything I will let you all know.

    All the suits and tech teams are now fully aware and on the case.
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  • K0BAYASHlK0BAYASHl Member Posts: 2,029
    Chase is on the case.
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  • eddie18eddie18 Member Posts: 50
    @Tikay10

    Thanks for response, quicker than the phone or web chat.

    The money i've used to buy into the tours what happens?? Id get this back right.

    all tours been paused ?? otherwise people be just blinded out
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,173
    eddie18 said:

    @Tikay10

    Thanks for response, quicker than the phone or web chat.

    The money i've used to buy into the tours what happens?? Id get this back right.

    all tours been paused ?? otherwise people be just blinded out


    Tourneys have been paused, yes. I'm sure that Sky Poker will settle the monetary side as fair as they are able, and in accordance with the terms and conditions at the very minimum.
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  • HAYSIEHAYSIE Member Posts: 36,773
    Tikay10 said:

    eddie18 said:

    @Tikay10

    Thanks for response, quicker than the phone or web chat.

    The money i've used to buy into the tours what happens?? Id get this back right.

    all tours been paused ?? otherwise people be just blinded out


    Tourneys have been paused, yes. I'm sure that Sky Poker will settle the monetary side as fair as they are able, and in accordance with the terms and conditions at the very minimum.
    And a good Boris one on the politics thread.
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,173
    edited October 2018
    So that we can keep everything in one place, instead of in 7 or 8 different threads, I'm going to close ALL the threads except the one linked below.

    Please feel free to post any questions on the thread below, all questions will be addressed tomorrow, & I'm sure Sky Poker will try to be fair with everyone as appropriate.


    https://www.skypoker.com/secure/poker/sky_lobby/community/forums#/discussion/174198/tonights-site-issues-mtts-not-loading/p1
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