Lobby not auto updating - SEE THREAD UPDATE PLEASE

kapowblamz

I have to click the tournament tab and then cash tab to get the lobby to refresh. It's not the end of the world but it's a proper nuisance when trying to grind this micro madness.

Is it fixable?

Cheers

Duesenberg

I've had the same issue so can confirm it's not an isolated incident.

Thanks @kapowblamz for the tip about switching between tournament and cash lobby to get it to refresh/update as I'd yet to pick up on that trick. Also, good luck for Micro Madness this week - I assume you're going all out for top spot this week?

Tikay10

I passed this up & they were already aware of the problem, so it's definitely a thing.

I've no idea what the timescale to sort it might be, & I doubt they have to be honest, there's no knowing until they open the bonnet.

I did hear word that it might be Adobe related, but I'm not sure how that helps.

As @kapowblamz suggested, there are some button clicking work-arounds.

Hopefully, it will be resolved sooner rather than later.

If I hear anything from Upstairs, I'll let you know.

kapowblamz

Duesenberg said:

I've had the same issue so can confirm it's not an isolated incident.

Thanks @kapowblamz for the tip about switching between tournament and cash lobby to get it to refresh/update as I'd yet to pick up on that trick. Also, good luck for Micro Madness this week - I assume you're going all out for top spot this week?

Thanks. I'll get 2nd again. Mark my words. 2nd multiple times last year and once already this year.

Can't complain at £750 tho.

CxE1

Logged in to make the same point but as always late to the party. It was a quiet night yesterday on site, didnt realise you had so many arsenal fans. I like to reg late in sats and missed out on quite a few as lobby not updating properly, nice overlays for those who like to play from the start.

kapowblamz

Lobby seems to have been cured, for me at least.

Tikay10

kapowblamz said:

Lobby seems to have been cured, for me at least.

Excellent news, thanks for letting us know @kapowblamz

MISTY4ME

Lobby is updating chip counts, but isn't saying that Late reg. has closed and just had last few people as having no chips but not there finishing positions (which is enough)

That's in Vegas £4.50 sat. I've just played

EDIT: I've just checked 7.40pm sat. and that seems fine

bigfatfish

The lobby is still not updating for DYM's for me. It started since I did an update on Friday. Is there anyway to undo the update?

Tikay10

Type your comment

bigfatfish said:

The lobby is still not updating for DYM's for me. It started since I did an update on Friday. Is there anyway to undo the update?

Hi @bigfatfish

Sorry about this.

The Office & Team Techies are fully aware, & are on the case right now. Whether it'll get sorted today I really can't say, it's awkward on a Sunday, but the Techies are definitely working on it, & it's been escalated as a high priority.

There is a possibility that the problem is Adobe-related, but I'm not 100% certain on that.

As soon as I hear further (I've been back & forth talking to the Office about it all morning) I'll let you & everyone else know.

Again, apologies for the inconv.

Tikay10

@bigfatfish

Can I ask what you mean "since the update on Friday"?

What Update was that? Was it an Adobe Update, or something else?

Also, are you using the Browser, or DC?

It might help if they knew that.

Jac35

Tikay10 said:

@bigfatfish

Can I ask what you mean "since the update on Friday"?

What Update was that? Was it an Adobe Update, or something else?

Also, are you using the Browser, or DC?

It might help if they knew that.

Adobe update for me on Froday

Tikay10

^^^^^

Thanks Paul @jac35, same for me as it happens.

Tikay10

Update

The problem persists if you use Chrome, but as far as I gather, it's now not a problem on other Browsers. So if you can try switching to an alternative (non Chrome) Browser, that may resolve it.

It seems OK (to me) on the Download Client now, but that may not be the case for everyone.

benc

Yep been an issue with this on sng lobbys since Friday adobe update as well not showing a person registered and slow for game to open, plus will show the message 'game waiting to open' when the game is already running, this is on download.

goldon

You use'd to be able to go into "My Tables" to speed it up but that's slow also. By the time you get in two hands folded, must say sometimes that's good.

goldon

Once they get their pay rise it will sort it's self out. cough!

giesahaun

I posted the following elsewhere on the forum but this is relevant for this thread:

"86th of 130 in Sunday Major & 13th 0f 32 in SPT Vegas Final. Great fun but have had site issues all weekend - these have had a small effect but would have been much more disadvantageous if I had got close to cashing - eg I could not access the tourney lobby for the SPT Vegas Final just before my exit meaning I could not load up the remaining tables to view & help with strategy. I am sure the site issues contributed to the poor number of entries for the SPT Vegas Final and in particular the rebuys (only 1). I do love playing on skypoker so I worry for any long term effects if things do not get sorted quickly."

MISTY4ME

Tournament Lobby is still not auto-updating (playing through Browser and Chrome)

I know this seems to be an intermittent problem because over the last few days it started the same, but seemed to sort itself out for a while, then stopped again. It's really annoying when you have to constantly refresh the lobby using the little padlock, especially when there are multiple seats available in sats.

I was hoping this mornings update might have sorted this out.

Any news on further updates please

kapowblamz

Ye the client isn't auto updating either, or, it might be but not all the time.

Tikay10

MISTY4ME said:

Tournament Lobby is still not auto-updating (playing through Browser and Chrome)

I know this seems to be an intermittent problem because over the last few days it started the same, but seemed to sort itself out for a while, then stopped again. It's really annoying when you have to constantly refresh the lobby using the little padlock, especially when there are multiple seats available in sats.

I was hoping this mornings update might have sorted this out.

Any news on further updates please

@MISTY4ME & @kapowblamz

I'll pass that on Gents.

There would not be any change caused by or related to this morning's Update, that was an All Gaming products thing (Vegas, Casino, Bingo & Poker) and not directly related to the Poker Client as such, just general Admin stuff.