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Terrible Customer Service Sky Vegas & Sky Casino
jimmyjazze
Member Posts: 47
I received a email today stating that i could no longer claim any bonus on Sky Vegas or Sky Casino, with a comment that this would not be reversed. Not a major loss but i did enjoy the daily prize machine spin. I rang customer service to find out the reason for the ban, and was told that the gaming team would not discuss this with me, so i couldn't find out why this had been done. Its extremely poor customer service to implement a ban, however small the impact, and then not explain the reason for it.
Very poor show. The spirit of Christmas is alive and well at Sky gaming.
Very poor show. The spirit of Christmas is alive and well at Sky gaming.