Summit satty issue

Ironpump1

I have won a seat but it hasn't put me in

K0BAYASHl

Quickets route would probably be CC

Ironpump1

In a que now

miniman88

@grinddd

Tikay10

Ironpump1 said:

I have won a seat but it hasn't put me in

I saw you got in, did CC sort it @Ironpump1 ?

Ironpump1

Tikay10 said:

Ironpump1 said:

I have won a seat but it hasn't put me in

I saw you got in, did CC sort it @Ironpump1 ?

I did eventually @Tikay10.

I'm sad to say it was a pretty rough experience, it took ages for the person helping to find the semi to see that I was one of the 26 players to get a seat there was a lot of back and forth.

I ended up having to send screenshots to prove it. doing all this with multiple tables on the go was difficult to manage. by the time I got my seat I had missed 45minutes of the tournament and my other tables definitely suffered whilst trying to sort this.

To top it it was apparently my fault? That I somehow cancelled the tournament, It would be very hard for me to unregister a game that had been running for 3-4 minutes and I have never played a satellite with the intention of not playing it.

I have won plenty of seats in the past using the exact same computer/browser and never had this issue before I also have the sky lobby on a second screen away from my tables so I am baffled as to how this was possibly my fault.

Ironpump1

miniman88 said:

@grinddd

Was I not the only one @miniman88 ?

Tikay10

Ironpump1 said:

Tikay10 said:

Ironpump1 said:

I have won a seat but it hasn't put me in

I saw you got in, did CC sort it @Ironpump1 ?

I did eventually @Tikay10.

I'm sad to say it was a pretty rough experience, it took ages for the person helping to find the semi to see that I was one of the 26 players to get a seat there was a lot of back and forth.

I ended up having to send screenshots to prove it. doing all this with multiple tables on the go was difficult to manage. by the time I got my seat I had missed 45minutes of the tournament and my other tables definitely suffered whilst trying to sort this.

To top it it was apparently my fault? That I somehow cancelled the tournament, It would be very hard for me to unregister a game that had been running for 3-4 minutes and I have never played a satellite with the intention of not playing it.

I have won plenty of seats in the past using the exact same computer/browser and never had this issue before I also have the sky lobby on a second screen away from my tables so I am baffled as to how this was possibly my fault.

@Ironpump1

Really sorry to hear that, I can imagine what a PITA it was juggling active tables, screenshots & a 'phone call.

Not sure what went wrong, but I'll let the Suits know.

Ironpump1

I should have just registered and and sorted out this today that worrying about it last night and missing 45 minutes but I wasn't sure how that would look if I did.

Tikay10

Ironpump1 said:

I should have just registered and and sorted out this today that worrying about it last night and missing 45 minutes but I wasn't sure how that would look if I did.

Well with the benefit of hindsight, maybe, yes, but you were not to know what a pain it was going to be & once you'd began the process it made sense to continue.

I've made them aware upstairs.

Again, sorry.

miniman88

Ironpump1 said:

miniman88 said:

@grinddd

Was I not the only one @miniman88 ?

No grinddd asked me in chat why he didn’t get registered after winning the sat